Technical Project Manager

We are seeking a highly motivated and results-oriented Technical Project Manager to join our professional services team. This role is crucial for our success, acting as the primary liaison between our clients and our internal technical delivery teams (Software Development, Systems Engineering, Data Architecture, etc.). The successful candidate will be responsible for the end-to-end management of client projects, ensuring they are delivered on time, within budget, and to the client's satisfaction and strategic objectives. This is not a product-focused role, the focus is on service delivery, managing external expectations, and translating client strategy into a clear, executable technical roadmap.

Key Responsibilities. Client Relationship and Expectation Management

• Serve as the main point of contact for external clients throughout the project lifecycle, from contract signing through final delivery and closure.
• Clearly define, document, and manage client expectations regarding scope, schedule, and deliverables, ensuring a "no surprises" approach.
• Translate complex client business requirements and high-level concepts into clear, actionable technical specifications, user stories, and acceptance criteria for the engineering team.
• Conduct regular, transparent project status meetings and reporting to clients and internal stakeholders.

Technical Oversight and Project Execution

• Develop comprehensive project plans, including detailed work breakdown structures (WBS), timelines, resource allocation, and budget forecasts.
• Lead project initiation activities, including kickoff meetings, risk analysis, and defining critical success factors aligned with client goals.
• Provide technical oversight for the project, understanding system architecture, dependencies, and potential technical bottlenecks to ensure project feasibility and maintain solution quality.
• Facilitate technical design reviews and architectural discussions between client stakeholders and the internal engineering team.
• Monitor and track project progress, proactively identifying deviations from the plan and implementing corrective actions.
• Manage the project budget, tracking expenditure against planned costs and communicating potential financial impacts to both the client and internal leadership.

Scope, Risk, and Change Management

• Proactively identify, assess, and mitigate project risks and issues, developing contingency plans to minimize impact on project delivery.
• Strictly manage project scope, utilizing a formal change control process to evaluate, price, and approve all client-requested modifications or additions to the agreed-upon deliverables (preventing scope creep).
• Ensure the quality of all client-facing deliverables meets contractual obligations and our internal quality standards.

Team Leadership and Coordination

• Coordinate and lead cross-functional teams (including developers, designers, analysts, and QA specialists) to achieve project milestones.
• Motivate and guide the project team, facilitating clear communication and ensuring all members are aligned with the client's vision and project objectives.
• Resolve conflicts, remove impediments, and foster a collaborative working environment.

Required Qualifications

• 3+ years of progressive experience in Project Management, with a minimum of 3 years managing external client-based projects within the technology, consulting, or professional services sector.
• Expert-level technical acumen, capable of deeply understanding and confidently discussing architectural concepts, API design, data models, and software development lifecycles with both client CTOs and internal engineering leads.
• Previous hands-on experience in a technical role (e.g., Developer, Software Architect, or Technical Lead) is highly desirable.
• Proven ability to manage complex, multi-faceted projects with budgets exceeding [Specify dollar amount or complexity level].
• Expertise in various project methodologies (e.g., Agile Scrum, Waterfall, Hybrid) and the ability to tailor them to client needs.
• Proficiency with project management software (e.g., Jira, Asana, Microsoft Project, Trello).
• Bachelor's degree in Business, Computer Science, or a related field.

Key Competencies (Soft Skills)

• Exceptional Communication: Superior written and verbal communication skills, including the ability to articulate complex technical information to non-technical stakeholders (client executives).
• Stakeholder Management: Demonstrated ability to build trust and maintain strong, diplomatic relationships with demanding and diverse client stakeholders.
• Negotiation & Influence: Skilled in negotiating scope and timeline adjustments while maintaining positive client relationships.
• Problem-Solving: Strong critical thinking and decisive problem-solving abilities under pressure.
• Organizational Rigor: Impeccable attention to detail and ability to manage multiple concurrent projects with differing deadlines and requirements.

Job Type: Full-time

Work Location: In person