Production Operations Engineer

17 hours ago

Pakistan Remotebase Full time 1,200,000 - 2,400,000 per year

Remotebase is more than just a job search platform - we're building a remote work community where you can thrive and succeed. We connect top tech talent with leading clients and make it easy for you to find the job you want. Join us and be a part of our bridge to success

We're looking for a hands-on Production Operations Engineer to maintain, monitor, and support our production systems. You'll be responsible for ensuring uptime, stability, and performance across our AWS-based infrastructure and application stack (including a React Native mobile app). This is not a feature development role—it's about keeping the system running smoothly, responding to incidents, and continuously improving operational processes and reliability.

Key Responsibilities:

● Monitor and maintain all production systems, including AWS-hosted microservices and front-end applications.

● Handle Tier 2 / Tier 3 production support, identifying and resolving system issues, outages, or performance bottlenecks.

● Manage CI/CD pipelines, assist with production releases, and ensure smooth deployment processes.

● Maintain system documentation, including runbooks, operational manuals, and troubleshooting guides.

● Respond to incidents according to established procedures, perform root-cause analysis, and implement preventive measures.

● Work closely with the engineering team to understand system architecture, dependencies, and key operational metrics.

● Contribute to scaling the ops team, defining processes, and onboarding additional support as the system and team grow.

Requirements

● 3+ years of experience in production operations, site reliability, or DevOps support roles.

● Strong experience with AWS services (EC2, ECS/EKS, RDS, S3, CloudWatch, IAM, etc.).

● Proficiency with and , and familiarity with React Native environments.

● Experience managing microservice architectures in production.

● Knowledge of CI/CD pipelines, release processes, and common deployment tools.

● Strong incident management and system monitoring skills.

● Excellent documentation and communication abilities.

● Experience working with medium-to-large codebases and understanding backend–frontend interactions.

Preferred Qualifications:

● Experience in startup or scale-up environments.

● Familiarity with monitoring and alerting tools (Datadog, New Relic, Prometheus, etc.).

● Understanding of ITIL processes or production support best practices.

● Ability to work flexible hours or on-call shifts during production releases.

Benefits
  • Fully remote.
  • Flexible timings. You decide your work scheduled.
  • Market competitive compensation (in $$).
  • Insane learning and growth

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