Technical Support Engineer

6 days ago


Lahore, Punjab, Pakistan HalimSol Full time 104,000 - 130,878 per year

Company Description

HalimSol is a software house offering next-gen access control and visitor management that provides a unified platform built to mitigate risk and manage and orchestrate security and safety operations, across single sites, multiple facilities, and large campuses.

Role Description

This is a full-time, on-site role for a Technical Support Engineer located in Lahore District. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and resolving customer inquiries. Day-to-day tasks include diagnosing technical problems, collaborating with other teams to find solutions, and ensuring customer satisfaction through effective communication and service.

Qualifications

  • Strong Technical Support and Troubleshooting skills
  • Excellent Customer Support and Customer Service skills
  • Analytical Skills to diagnose and solve technical issues
  • Ability to communicate effectively with customers and team members
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Experience in the technology industry is a plus


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