Fresher IT Support
5 hours ago
Tekboox, a US-based IT solutions company, is hiring Fresher IT Support to provide day-to-day IT support, troubleshoot issues, maintain systems, and assist in ensuring smooth IT operations.
Key Responsibilities:
· Provide first-level support to end users for hardware, software, and network issues.
· Troubleshoot common problems such as system slowness, connectivity errors, and software malfunctions.
· Assist with password resets, email configuration, and printer setup.
· Install, configure, and update operating systems, applications, and security patches.
· Set up and maintain laptops, desktops, and mobile devices.
· Perform routine checks to ensure hardware and systems are running efficiently.
· Support basic LAN/Wi-Fi troubleshooting and network printer configurations.
· Assist in managing user accounts and permissions in Active Directory or similar platforms.
· Follow IT security best practices including antivirus usage, backups, and access control.
· Log support requests and maintain documentation of troubleshooting steps and standard procedures.
· Maintain IT asset inventory (devices, licenses, and accessories).
· Collaborate with senior IT staff for escalated issues and provide user assistance as needed.
Requirements:
· Bachelor's degree in Computer Science, Information Technology, or a related field.
· Fresh graduates or up to 1 year of experience (internship or professional) in IT support.
· Basic understanding of Windows OS, networking fundamentals, and system troubleshooting.
· Familiarity with Active Directory, Microsoft 365, or similar platforms.
· Strong analytical, communication, and customer service skills.
· Eagerness to learn and grow in a professional IT environment.
Job Location & Timing:
Location :DHA Y Block & Garden Town Lahore
Timing : (Onsite 5days a week)
Interested apply
Job Type: Full-time
Work Location: In person
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