Branch manager

1 week ago

Rawalpindi, Punjab, Pakistan Ittefaq Corporation Full time 6,000,000 - 8,400,000 per year

Key Responsibilities:

  • Branch Operations:
  • Supervise all daily store activities including sales, cash handling, inventory management, and customer service.
  • Ensure the store is clean, well-organized, and visually appealing at all times.
  • Monitor branch performance and implement strategies to improve efficiency and profitability.
  • Sales & Customer Service:
  • Drive sales performance to meet or exceed targets.
  • Ensure staff provide excellent service and handle customer inquiries or complaints professionally.
  • Analyze sales trends and identify opportunities for growth and improvement.
  • Staff Management:
  • Recruit, train, and supervise store employees.
  • Schedule shifts, assign daily tasks, and monitor staff attendance and performance.
  • Conduct regular meetings to motivate the team and ensure alignment with store goals.
  • Inventory & Stock Management:
  • Oversee inventory levels to prevent stockouts or overstock situations.
  • Coordinate with warehouse and procurement teams for timely replenishment.
  • Ensure accurate stock records and perform periodic audits.
  • Reporting & Compliance:
  • Ensure compliance with company policies, cash handling procedures, and safety standards.
  • Manage petty cash, daily sales reconciliation, and other branch-related documentation.
  • Store Maintenance & Presentation:
  • Ensure the store layout and displays align with brand guidelines.
  • Report maintenance or security issues promptly to relevant departments.

Basic Requirements:

  • Minimum 3–5 years of experience in retail management or a similar supervisory role.
  • Strong leadership and people management skills.
  • Excellent communication and customer service abilities.
  • Sound knowledge of retail operations, inventory control, and sales management.
  • Basic computer proficiency (MS Office, POS systems, inventory software).
  • Ability to work under pressure and handle operational challenges effectively.
  • Strong organizational and problem-solving skills.
  • Integrity, reliability, and attention to detail.

Bonuses & Benefits:

  • Performance-Based Bonus: Eligible for monthly or quarterly bonuses based on sales targets and store performance.
  • Incentives: Additional incentives for meeting branch KPIs (e.g., customer satisfaction, stock control, cost efficiency).
  • Employee Discounts: Special discounts on company products.
  • Career Growth: Opportunities for advancement within the retail network or regional management.

Key Competencies:

  • Leadership & team management
  • Customer orientation
  • Customer Focus
  • Result Orientation
  • Time and resource management

Job Type: Full-time

Pay: Rs50, Rs70,000.00 per month

Work Location: In person

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