Control Room Operator

3 days ago

Karachi, Sindh, Pakistan G Central Services Full time 660,000 - 696,000 per year

An international company requires the services of

a professional Control Room Operator.

An ideal candidate with the following skills would suit the role:

  • Excellent communication skills, both verbal and written, especially in English.

  • Excellent telephone manners and call handling skills.

  • Excellent customer inquiries and complaints handling skills.

  • Advanced/proficient IT skills

  • Word, Excel, emails, and database knowledge.

  • Candidates living locally to the office would be preferred.

  • Positive work ethics and attitude are a must.

  • Teamwork as well as independent decision-making skills.

  • Committed, focused, and positive thinker.

  • Candidates with the ability to handle work professionally, even under pressure

would be preferred.

  • Duties involve shift work on a weekly rota basis.

  • Each shift is 12 hours long, making a total of 60 hours per week.

  • Shifts will include DAYS, NIGHTS and WEEKENDS as per the weekly rota.

  • 14 days paid annual holiday allowance.

  • Salary starts from Rs 55,000/-

  • Salary increments and promotions will be considered depending on consistent

professional performance throughout.

If you meet the above criteria and think that you have the skills, capabilities, and the ability to take this challenge on and deliver, then apply by sending in your CV along with a covering letter explaining why we should consider you for this role.

Location: Our office is located in Bukhari Commercial, Phase 6, DHA.

Relocate: Karachi Defence Housing Society: Reliably commute or planning to relocate before starting work (Required)

Distence required: Around within 15 kilo meter

Job Type: Full-time – shift work – Days, Nights and Weekends.

Salary can be up to : From Rs 58,000.00 per calendar month.

Education: Minimum Intermediate, higher qualification would be preferred.

Experience: Customer Service: 1 year (Preferred).

Computer Systems / IT - (Microsoft: 1 year (Required).

Call Centre / Control Room: 1 year (Required).

Language: English (fluency in written and spoken is required).

Knowledge of other languages will be advantageous.

Job Type: Full-time

Pay: Up to Rs58,000.00 per month

Work Location: In person

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