Retail Sales Executive

2 days ago

Karachi, Sindh, Pakistan H-Verse Group of Companies Full time 1,200,000 - 1,440,000 per year
  • Customer engagement & service
  • Greet customers as they enter the store, make them feel welcome and assisted.
  • Understand customers' needs (what they are looking for, their preferences) and guide them to suitable products.
  • Provide accurate information about products: features, pricing, after-sales/support. resources.
  • Handle enquiries, complaints, returns in a professional, timely manner.
  • Sales & achieving targets
  • Use persuasive selling techniques (upselling, cross-selling) to maximise revenue. expertia.
  • Meet or exceed individual and team sales targets/KPIs.
  • Promote ongoing specials, loyalty programmes, store promotions to drive sales.
  • Product/merchandise management
  • Maintain product knowledge: new arrivals, stock levels, promotions.
  • Organise merchandise displays so the store looks attractive, and is easy to navigate.
  • Restock shelves, monitor inventory, report when items are low or missing.
  • Transactions & operational duties
  • Operate point-of-sale (POS) systems, process sales, returns, refunds accurately.
  • Maintain accurate records of sales, customer interactions, and stock.
  • Keep the store environment clean, organised, safe (floors, displays, signage).
  • Teamwork and communication
  • Collaborate with team members, store managers, and other departments (e.g., inventory, marketing) to hit sales & service goals.
  • Report customer feedback, competitor activity, product issues up the chain.

Skills & Qualities Required

To perform well as a Retail Sales Executive, you'd typically need:

  • Strong communication and interpersonal skills — being friendly, approachable, clear.
  • Customer-focus: understanding and prioritising the customer's needs.
  • Basic numeric/mathematical ability for handling transactions and cash.
  • Ability to handle pressure, targets and a fast-paced environment.
  • Product knowledge: staying updated on the features, benefits, specials, etc.
  • Flexibility: working shifts, weekends, holidays; being adaptable.
  • Teamwork: working well with others and contributing to the store's overall performance.

Job Type: Full-time

Pay: Rs50, Rs60,000.00 per month

Education:

  • Bachelor's (Preferred)

Work Location: In person

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