Customer Support Specialist-Female Only

2 weeks ago

Karachi ShahraEFaisal, Pakistan SQUAD INTERNATIONAL Full time 250,000 - 500,000 per year

Job Overview:

We are looking for a dedicated and enthusiastic Customer Support Specialist (Female) to join our team. The ideal candidate will be responsible for handling customer queries, providing excellent support, and ensuring a smooth communication experience with clients.

Location: PECHS, Karachi

Shift: Night Shift (7:00 PM – 2:30 AM)

Working Days: Monday – Friday

Industry: Call Center (DME Campaign)

Key Responsibilities:

  • Handle inbound and outbound calls professionally.
  • Resolve customer queries and provide accurate information.
  • Maintain records of customer interactions in the system.
  • Ensure customer satisfaction by delivering high-quality service.
  • Follow up with clients when necessary to build long-term relationships.
  • Collaborate with team members to meet campaign goals.

Requirements:

  • Female candidates only.
  • Minimum 6 months to 1 year of call center/customer support experience (DME experience is a plus).
  • Excellent communication skills in English (both verbal and written).
  • Strong interpersonal skills with a customer-first attitude.
  • Ability to work the night shift.

Benefits:

  • Competitive salary package.
  • Pick & Drop service for female employees.
  • Attendance and performance bonuses.
  • Growth and career advancement opportunities.

To Apply: Send your resume at

Job Type: Full-time

Work Location: In person

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