Female Customer Service Representative

2 days ago

Rawalpindi, Punjab, Pakistan Cerberus Comm. Full time 300,000 - 600,000 per year

Overview:

we are hiring a female Customer Service Representative for our Rawalpindi showroom. The role involves being the first point of contact for walk-in customers, guiding them through product selection, managing transactions, and building long-term client relationships.

Key Responsibilities:

  • Greet and assist customers with product knowledge and recommendations
  • Understand customer needs and suggest suitable wallpaper designs
  • Process sales transactions and billing accurately
  • Maintain showroom cleanliness, organization, and visual appeal
  • Conduct follow-ups to ensure customer satisfaction and encourage repeat business
  • Support the sales team in achieving monthly targets

Requirements:

  • Minimum qualification: Intermediate
  • Female candidates only (Rawalpindi residents preferred)
  • Fresh graduates or candidates with up to 1 year of retail/customer service experience
  • Strong communication skills in Urdu (English is an advantage)
  • Pleasant personality, professional appearance, and customer-friendly attitude
  • Ability to work long hours with commitment
  • Confident in handling customers independently

What We Offer:

  • Competitive salary (based on experience)
  • Sales incentives and performance bonuses
  • Commission ranging from PKR 1,000 to 100,000+ based on performance
  • Supportive and professional work environment
  • Career growth opportunities

*

Commission starts from PKR 1,000 to 100,000+ based on performance)

  • Note: This is a part of our policy (we do not hire outsiders / Bachelors, only rawlpindi / islamabad residents who live along with family are eligible)

Job Type: Full-time

Pay: Rs25, Rs35,000.00 per month

Work Location: In person

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