Lead I

5 - 7 Years

1 Opening

Bangalore, Chennai, Hyderabad, Kochi, Mumbai

Job Title: Salesforce Developer – Field Service (FSL)

Experience Range:

• Total IT Experience: 5–6 years
• Salesforce Development Experience: Minimum 3–4 years (hands-on coding, configuration, administration)

Hiring Location:

• Primary: Hyderabad/Chennai/Kochi/Trivandrum/Bangalore/Kolkata/Noida/Pune

Must Have Skills:

Salesforce Development:

• Proven hands-on experience in Apex, Lightning Web Components (LWC), Visualforce, and SOQL

• Strong development experience with:

• Apex triggers, batch classes, and scheduled jobs

• Screen Flows, Record-Triggered Flows, and Auto-Launched Flows

• Lightning App Builder, Lightning Record Pages, and Dynamic Forms

• Experience with Salesforce APIs (REST/SOAP) for integrations

• Strong understanding of Salesforce security model, data model, and deployment lifecycle

Salesforce Field Service (FSL):

• Hands-on experience with the Salesforce Field Service managed package
• Experience customizing the FSL Mobile App, including offline features and custom LWCs
• Knowledge of Work Orders, Service Appointments, Scheduling Policies, and Work Rules

Cloud Expertise:

• Experience with Sales Cloud and/or Service Cloud
• Ability to explain end-to-end configuration and implementation

Soft Skills:

• Excellent communication and collaboration skills
• Comfortable working with onsite/offshore teams and business stakeholders

Certifications – Required:

• Salesforce Platform Developer I
• Salesforce App Builder Certification

Good to Have Skills:

• Experience with Experience Cloud (Communities)
• Exposure to Agentforce and Salesforce Data Cloud
• Familiarity with Salesforce Release Cycles and new feature adoption
• Understanding of trigger frameworks and best coding practices
• Experience with middleware platforms for integrations (e.g., Mulesoft, Boomi, etc.)
• Knowledge of JavaScript frameworks
• Familiarity with Agile/Scrum methodologies
• Hands-on with reporting and dashboards in Salesforce

Certifications – Preferred:

• Salesforce Platform Developer II
• Salesforce Consultant Certifications (Field Service, Sales Cloud, Service Cloud)
• Salesforce JavaScript Developer Certification
• AI Associate / Data Cloud / Agentforce Specialist

Key Responsibilities:

• Design, develop, test, and deploy high-quality Salesforce solutions
• Customize Salesforce using Lightning App Builder, Dynamic Forms, and Process Automation tools
• Develop custom Lightning Web Components and Screen Flows to enhance field technician experience
• Implement business logic using Apex classes, triggers, and FSL-specific automation
• Configure and customize FSL features such as Scheduling Policies, Service Objectives, and Work Rules
• Support integrations with external systems via REST/SOAP APIs
• Collaborate with product owners, BAs, and other developers to gather and implement technical requirements
• Participate in code reviews and enforce best practices
• Work in Agile/Scrum teams, contributing to sprint planning, reviews, and retrospectives
• Stay up to date with Salesforce releases and suggest adoption of relevant features
• Provide UAT and production support, ensuring platform performance and stability
• Monitor and resolve production issues, identify optimizations, and implement enhancements

Salesforce.Com,Apex,Visualforce

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.