Guest Relation Officer

2 weeks ago

Pakistan walisonsmarketing Full time 400,000 - 600,000 per year

We're Hiring: Guest Relations Officer (GRO) – Female Preferred

Location: Bistro-Noir Gol Market, Street 4, F-7/3 F 7/3 F-7, Islamabad

Position Type: Full-Time

Gender Preference: Female (as per operational requirements)

Experience: 1+ year in a similar role preferred

Availability: Immediate Joiners Preferred

About Us:

Bistro-Noir is a modern, upscale dining destination known for its chic ambiance, impeccable service, and culinary excellence. We believe that every guest deserves a memorable experience — and that starts with the perfect welcome.

Role Overview:

As our Guest Relations Officer, you will be the first point of contact for our guests. You'll ensure a warm, professional, and personalized experience from the moment they walk in until they leave.

Key Responsibilities:

  • Greet and welcome guests with a friendly and positive attitude
  • Manage reservations and walk-in guests efficiently
  • Coordinate with the service and kitchen teams to ensure seamless operations
  • Address guest queries and resolve complaints in a professional manner
  • Maintain a polished and professional appearance at all times
  • Build rapport with repeat guests and encourage customer loyalty

Requirements:

  • Excellent communication and interpersonal skills
  • Fluent in English; additional languages are a plus
  • Confident, well-groomed, and presentable
  • Prior experience in hospitality or customer-facing roles preferred
  • Must be enthusiastic, proactive, and service-oriented

What We Offer:

  • Competitive salary and performance bonuses
  • A supportive and growth-oriented work environment
  • Training and development opportunities
  • Meals on duty
  • Staff discounts

How to Apply:

Send your CV and a recent photo to

or Walk-in interviews

Join Bistro-Noir and be part of a team that values elegance, service, and guest delight.

Job Type: Full-time

Work Location: In person

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