Technical Manager

3 days ago

Hyderābād, Sindh, Pakistan Backbase Full time $60,000 - $120,000 per year


We are looking for a qualified Technical Manager to oversee and own a portfolio of customer accounts.

As part of a Customer Success Team you will work with the Customer Success Manager and Delivery Manager on multiple accounts to ensure that customers are successful in their digital transformation journey.

You are the key technical contact and advisor to our customers throughout their journey of implementing the Backbase platform.

As a Technical Manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You can hold your own in a technical discussion with developers as much as you can in a boardroom with a CIO.

You should be able to provide technical, product, and business knowledge to ensure successful implementations of the Backbase platform and build lasting customer relationships.

   

● Use your technical and product expertise to define and drive our clients' overall technical strategy;
● Address all product-related queries on time with your product expertise and engaging different stakeholders within the Backbase organisation;
● Travel to clients and build strong relationships with key stakeholders. You will be working closely with lead architects and C-level executives in our customers;
● Become an internal advocate of the client and bring the voice of the customer into the rest of the Backbase organization;
● You identify opportunities for the customer to have better product adoption, provide guidance on best practices for custom components, and help the client align their requirements with our R&D roadmap;
● Work with our R&D organisation to provide customers' feedback and help identify potential new features or products (both on the functional and technical levels);
● Analyse customers' needs and suggest upgrades or additional features to meet their requirements;
● Collaborate closely with the Technical Support, Product Engineering, and Project Implementation teams at Backbase to ensure successful implementations of the Backbase product.

   

● Overall experience of 10+ years and 5 years of management experience with solid technical background;
● You have excellent written, verbal and presentation skills, particularly in conveying technical concepts in a way that is easy for an audience of various technical skills to understand;
● You have a solid technical background with hands-on experience building and designing enterprise software. Experience with digital transformation projects in financial institutions are a plus;
● You have experience with most of our technology stack: Java, Spring, Maven, Gradle, Angular, Kotlin, Cloud Deployments, Docker, Kubernetes and Swift; Having a cloud certification (e.g. AWS Certified Solutions Architect) is a plus;
● You are an advocate for Agile methodologies and are able to explain its pros and cons to steer stakeholders in the right direction;
● You hold a BSc/MSc degree in Computer Science or relevant field;
● You are fluent in English.

   

  • Technical Project Manager

    2 weeks ago

    Hyderābād, Sindh, Pakistan Finexcore Full time 900,000 - 1,200,000 per year

    Role: Technical Project ManagerLocation: HyderabadJob Description: We are seeking an experienced Technical Project Manager with a background in delivering banking development and implementation projects and able to understand Java, coding, and database concepts. The ideal candidate will be responsible for managing and delivering high-impact projects within...

  • Senior Technical Account Manager

    3 days ago

    Hyderābād, Sindh, Pakistan DigitalOcean Full time 1,200,000 - 3,600,000 per year

    Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here....

  • Senior Technical Account Manager

    1 week ago

    Hyderābād, Sindh, Pakistan DigitalOcean Full time 1,200,000 - 3,600,000 per year

    Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here....

  • Technical Project Manager IV

    3 days ago

    Hyderābād, Sindh, Pakistan Zinnia Full time 120,000 - 240,000 per year

    WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three...

  • Technical Lead

    3 days ago

    Hyderābād, Sindh, Pakistan Incedo Full time $90,000 - $120,000 per year

    Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clientsfrom our six offices across US, Mexico and India. We help our clients achieve competitive advantage throughend-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, anddesign...

  • Technical Lead

    3 days ago

    Hyderābād, Sindh, Pakistan Incedo Full time 500,000 - 1,500,000 per year

    Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clientsfrom our six offices across US, Mexico and India. We help our clients achieve competitive advantage throughend-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, anddesign...

  • Workday Financials Technical Product Manager

    1 week ago

    Hyderābād, Sindh, Pakistan Oaktree Capital Management Full time 120,000 - 150,000 per year

    Oaktree is a leader among global investment managers specializing in alternative investments, with over $200 billion in assets under management. The firm emphasizes an opportunistic, value-oriented and risk-controlled approach to investments in credit, private equity, real assets and listed equities. The firm has over 1400 employees and offices in 25 cities...

  • Technical Writer

    3 days ago

    Hyderābād, Sindh, Pakistan TSMG Full time 600,000 - 800,000 per year

    Role Objective: To develop, manage, and maintain high-quality technical documentation and multimedia content that effectively communicates complex information in a clear, concise, and user-friendly manner. The Technical Writer collaborates with cross-functional teams to ensure accurate and engaging content that supports training, operations, and product...

  • Workday Financials Technical Product Manager,

    1 week ago

    Hyderābād, Sindh, Pakistan Oaktree Capital Management Full time 1,200,000 - 3,600,000 per year

    Oaktree is a leader among global investment managers specializing in alternative investments, with over $200 billion in assets under management. The firm emphasizes an opportunistic, value-oriented and risk-controlled approach to investments in credit, private equity, real assets and listed equities. The firm has over 1400 employees and offices in 25 cities...

  • technical Lead

    1 week ago

    Hyderābād, Sindh, Pakistan Tata Consultancy Services (TCS) Full time 900,000 - 1,200,000 per year

    Role** Senior Support Analyst /Developer2 Required Technical Skill Set** RPG, Synon/COOL:2E in AS400Must-Have**(Ideally should not bemore than 3-5) RPG programing language Synon/COOL:2E experience TURNOVER change management tool experience Extensive support experience with Development capabilitiesGood-to-HaveSN Responsibility of / Expectations from the Role1...