
Social Media Marketing Manager
2 weeks ago
About Controlled Chaos
Controlled Chaos is a curly haircare brand dedicated to empowering people with curly, wavy, and textured hair through high-quality, sustainable products. We are committed to building a strong digital presence and community where our audience feels heard, understood, and inspired.
Role Overview
We are looking for a
Social Media Manager
who is more than just a content poster. The ideal candidate is a
next-level communicator
who can deeply understand social media dynamics, digital culture, and audience psychology. You will lead the development and execution of creative, data-driven social media strategies that build brand loyalty, drive engagement, and increase conversions.
Key Responsibilities
- Develop and execute a
comprehensive social media strategy
across TikTok, Instagram, Facebook, Pinterest, and emerging platforms. - Create engaging, on-trend, and
platform-native content
that resonates with curly hair communities. - Manage social media calendars, ensuring consistent posting aligned with campaigns, launches, and brand voice.
- Lead
community management
: respond to comments, DMs, and brand mentions with empathy, authenticity, and professionalism. - Collaborate with marketing, design, and influencer teams to ensure social content integrates into broader campaigns.
- Track performance with analytics tools, measure KPIs (engagement, reach, conversions), and provide actionable insights.
- Stay ahead of
social media trends, cultural moments, and algorithm changes
, adapting strategies to maximize impact. - Identify collaboration and influencer opportunities to grow organic reach.
Requirements
- Significant experience managing social media accounts for a consumer brand (beauty, haircare, or lifestyle preferred).
- Exceptional
written and verbal communication skills
– must be able to craft compelling captions, scripts, and brand storytelling pieces. - Deep understanding of
social media dynamics
: algorithms, audience behavior, cultural relevance, and platform-specific strategies. - Strong portfolio showcasing past work (campaigns, reels, TikTok content, growth strategies).
- Experience with
analytics tools
(Meta Business Suite, TikTok Analytics, Google Analytics, etc.). - Knowledge of paid social media ads and influencer marketing.
- Ability to work independently, think creatively, and adapt quickly in a fast-paced environment.
- Passion for beauty, haircare, and empowering diverse communities.
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