Customer Sales Executive
4 days ago
Inbound Sales Agent – USA Campaign
Location: Onsite / [Lahore, Johar town]
Job Type: Full-time
Department: Sales
About Us
We are a fast-growing company expanding our presence in the U.S. market, delivering innovative products and solutions to customers nationwide. As part of our expansion, we're looking for a motivated Inbound Sales Agent to join our dynamic team and help manage and convert incoming leads into satisfied customers.
Position Overview
As an Inbound Sales Agent, you'll be the first point of contact for potential customers who reach out through our inbound channels (phone, email, chat, or web inquiries). Your role will focus on understanding customer needs, providing tailored solutions, and driving sales while maintaining excellent customer relationships.
Key Responsibilities
- Handle inbound calls, from potential customers in the U.S.
- Identify customer needs and recommend appropriate products or services.
- Convert qualified leads into sales and meet/exceed monthly targets.
- Maintain accurate records of customer interactions and sales in the CRM system.
- Collaborate with the marketing and customer support teams to optimize customer experience.
- Stay updated on product knowledge, promotions, and industry trends.
Qualifications
- Proven experience in inbound or inside sales, preferably in a U.S. or international market.
- Excellent communication and interpersonal skills.
- Strong customer focus and problem-solving ability.
- Self-motivated, target-driven, and able to work independently.
- Comfortable using CRM tools and other sales software.
- [Optional] Bachelor's degree in Business, Marketing, or a related field.
What We Offer
- Competitive base salary + commission structure
- Ongoing training and career growth opportunities
- Supportive team environment and performance incentives
Job Type: Full-time
Work Location: In person
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