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Looking For Receptionist Staff
2 weeks ago
Qamar-ul-Islam Hospital
Position Title: Receptionist
Department: Front Desk / Administration
Location: Qamar-ul-Islam Hospital
Reporting To: Hospital Administrator / Front Desk Supervisor
Job Purpose
The Receptionist will serve as the first point of contact for patients, attendants, and visitors at Qamar-ul-Islam Hospital. This role requires excellent communication, organizational skills, and the ability to manage front desk operations efficiently during allocated shifts.
Work Shifts
- Evening Shift: 2:00 PM – 10:00 PM
- Night Shift: 9:00 PM – 9:00 AM
(Two Receptionists are required – one for each shift)
Key Responsibilities
- Greet and assist patients, attendants, and visitors in a professional and courteous manner.
- Manage incoming phone calls, provide accurate information, and transfer calls to appropriate departments.
- Handle patient inquiries, appointments, and registration procedures.
- Maintain visitor logbooks and ensure front desk records are updated regularly.
- Coordinate with doctors, nurses, and administrative staff to ensure smooth patient flow.
- Manage billing, cash handling, and receipt issuance as per hospital policy (if required).
- Ensure confidentiality of patient records and sensitive hospital information.
- Monitor waiting areas to maintain order and provide assistance when needed.
- Handle emergency situations calmly and promptly direct patients/attendants to the appropriate departments.
- Maintain cleanliness and a professional appearance of the reception area.
Qualifications & Skills Required
- Minimum qualification: Intermediate / Bachelor's degree preferred.
- Prior experience in a hospital or healthcare setup will be an advantage.
- Excellent communication skills in English and Urdu.
- Basic computer knowledge (MS Office, H-cloud, hospital management system).
- Punctual, responsible, and professional in appearance and behavior.
Employment Terms
- Position Type: Full-time (Shift-based)
- Probation Period: 2 months
- Salary & Benefits: 25,000 to 30,000
Encourage to Apply here or send your Resume on our WhatsApp number:
Job Type: Full-time
Pay: Rs25, Rs30,000.00 per month
Work Location: In person