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Looking For Receptionist Staff

2 weeks ago

Karachi Clifton, Pakistan QIH Full time 300,000 - 360,000 per year

Qamar-ul-Islam Hospital

Position Title: Receptionist

Department: Front Desk / Administration

Location: Qamar-ul-Islam Hospital

Reporting To: Hospital Administrator / Front Desk Supervisor

Job Purpose

The Receptionist will serve as the first point of contact for patients, attendants, and visitors at Qamar-ul-Islam Hospital. This role requires excellent communication, organizational skills, and the ability to manage front desk operations efficiently during allocated shifts.

Work Shifts

  • Evening Shift: 2:00 PM – 10:00 PM
  • Night Shift: 9:00 PM – 9:00 AM

(Two Receptionists are required – one for each shift)

Key Responsibilities

  • Greet and assist patients, attendants, and visitors in a professional and courteous manner.
  • Manage incoming phone calls, provide accurate information, and transfer calls to appropriate departments.
  • Handle patient inquiries, appointments, and registration procedures.
  • Maintain visitor logbooks and ensure front desk records are updated regularly.
  • Coordinate with doctors, nurses, and administrative staff to ensure smooth patient flow.
  • Manage billing, cash handling, and receipt issuance as per hospital policy (if required).
  • Ensure confidentiality of patient records and sensitive hospital information.
  • Monitor waiting areas to maintain order and provide assistance when needed.
  • Handle emergency situations calmly and promptly direct patients/attendants to the appropriate departments.
  • Maintain cleanliness and a professional appearance of the reception area.

Qualifications & Skills Required

  • Minimum qualification: Intermediate / Bachelor's degree preferred.
  • Prior experience in a hospital or healthcare setup will be an advantage.
  • Excellent communication skills in English and Urdu.
  • Basic computer knowledge (MS Office, H-cloud, hospital management system).
  • Punctual, responsible, and professional in appearance and behavior.

Employment Terms

  • Position Type: Full-time (Shift-based)
  • Probation Period: 2 months
  • Salary & Benefits: 25,000 to 30,000

Encourage to Apply here or send your Resume on our WhatsApp number:

Job Type: Full-time

Pay: Rs25, Rs30,000.00 per month

Work Location: In person