Contact Center Representative

2 weeks ago


Karachi, Sindh, Pakistan Experts Communication Full time 35,000 - 55,000 per year

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.

Salary: 35, ,000 PKR (based on skills and experience)

Location: North Nazimabad, Block A, Karachi

Shift: 7:00 PM – 4:00 AM

Note: Freshers with good English Communication skills are encouraged to apply.

Contact:

Email:

Responsibilities

Handle inbound and outbound calls professionally

Communicate effectively to provide information, support, and sales assistance

Resolve customer inquiries and complaints efficiently

Meet and exceed monthly sales and performance targets

Maintain accurate records of interactions and follow-ups

Ensure customer satisfaction and build strong relationships

Requirements

Minimum 1 year of call center/customer service experience

Strong verbal & written communication skills

Ability to handle objections and close sales confidently

Self-motivated, target-driven, and eager to learn

Ability to work the night shift (7:00 PM – 4:00 AM)

Benefits

5 working days (Saturday & Sunday off)

Competitive salary & performance-based growth (evaluated every 4 months)

Health Insurance

Annual picnic & dinner

Monthly company-paid dinners

Annual picnic & dinner

Kickstart your career with Experts Communication and grow in a professional, fast-paced environment

Job Type: Full-time

Pay: Rs35, Rs55,000.00 per month

Work Location: In person



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