
Contact Center Representative
2 days ago
Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.
Salary: 35, ,000 PKR (based on skills and experience)
Location: North Nazimabad, Block A, Karachi
Shift: 7:00 PM – 4:00 AM
Note: Freshers with good English Communication skills are encouraged to apply.
Contact:
Email:
Responsibilities
Handle inbound and outbound calls professionally
Communicate effectively to provide information, support, and sales assistance
Resolve customer inquiries and complaints efficiently
Meet and exceed monthly sales and performance targets
Maintain accurate records of interactions and follow-ups
Ensure customer satisfaction and build strong relationships
Requirements
Minimum 1 year of call center/customer service experience
Strong verbal & written communication skills
Ability to handle objections and close sales confidently
Self-motivated, target-driven, and eager to learn
Ability to work the night shift (7:00 PM – 4:00 AM)
Benefits
5 working days (Saturday & Sunday off)
Competitive salary & performance-based growth (evaluated every 4 months)
Health Insurance
Annual picnic & dinner
Monthly company-paid dinners
Annual picnic & dinner
Kickstart your career with Experts Communication and grow in a professional, fast-paced environment
Job Type: Full-time
Pay: Rs35, Rs55,000.00 per month
Work Location: In person
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