Sales Executive/Assistant Branch Manager
2 weeks ago
We are seeking a detail-focused, service-oriented, and leadership-driven Assistant Branch Manager to join our team. The ideal candidate will have a strong retail background, preferably in the vape industry, and excellent leadership and people skills. The role involves monitoring daily branch operations, overseeing team members, and preparing performance and productivity reports for the head office.
Responsibilities
Liaise with the head office to assist in developing and implementing new initiatives and procedures.
Work alongside the branch manager to prepare and present performance, productivity, and other monthly reports to the head office.
Assist with the management of the on-site team, and oversee the work being carried out.
Assist with ensuring continuous training and development of the branch staff, and hold regular update meetings on a weekly or monthly basis.
Assist with conducting quarterly and annual performance reviews with all team members.
Ensure that the branch operates in line with opening and closing hours and in line with regulator guidance.
Organize branch upgrades, repairs, and services to equipment when required.
Liaise with the HR department to resolve staffing issues and hire and train any new employees.
Assist with managing the staff rotation to ensure adequate cover at all times.
Be the backup emergency contact for the branch in case of any problem.
Assist with setting out the branch budget and KPIs for staff members to follow.
Requirements
Intermediate, B. Com or related field, or equivalent working experience.
Minimum 2 years experience within a management or supervisory-based role within the fashion retail industry.
Well-developed customer service skills.
Demonstrated analytical skills.
Strong report writing skills.
Great math skills.
Dept with using computer programs such as Excel, Outlook, or other software as required.
Good communication skills, both written and verbal.
Job Type: Full-time
Work Location: In person
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