it support engineer internship

2 days ago

Islamabad, Islamabad, Pakistan T-Tech Solutions Pvt Ltd Full time 240,000 - 300,000 per year

We are seeking a motivated and enthusiastic IT Support Engineer Intern to join our IT team. This is an excellent opportunity for fresh graduates or individuals with up to 2 years of experience in IT support to gain hands-on experience in a professional environment. The intern will assist with technical support, troubleshooting, and maintenance of hardware and software systems.

Key Responsibilities:

  • Provide first-level technical support for desktops, laptops, printers, and other IT equipment.
  • Troubleshoot hardware, software, and network issues.
  • Assist in installing, configuring, and maintaining operating systems and applications.
  • Support users with Microsoft Office, email, and internet connectivity issues.
  • Log and track support tickets using the helpdesk system.
  • Assist in setting up new user accounts and workstations.
  • Ensure timely resolution of IT support requests.
  • Perform routine maintenance and system updates.
  • Assist with documentation of IT procedures and inventory management.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or related field (Fresh graduates are encouraged to apply).
  • Up to 2 years of experience in IT support or similar role (preferred but not required).
  • Basic knowledge of Windows OS, networking, and common office applications.
  • Strong problem-solving skills and a willingness to learn.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Passion for technology and a proactive attitude.

Preferred Skills (Optional):

  • Familiarity with Active Directory and Office 365.
  • Basic knowledge of cybersecurity principles.
  • Exposure to ticketing/helpdesk systems.

Benefits:

  • Hands-on experience in a real-world IT environment.
  • Mentorship and training from experienced IT professionals.
  • Potential for full-time employment based on performance.
  • Internship certificate upon successful completion.

Job Type: Full-time

Pay: Rs25,000.00 per month

Work Location: In person

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