Manager Digital Payments

6 days ago

Islamabad, Islamabad, Pakistan easypaisa digital bank Full time 400,000 - 800,000 per year

This position is responsible for monitoring servers and branchless banking. Business knowledge and expertise in all banking channel integration, card issuance/acquiring, Raast , Nadra ,Utility bill payment system and Anti Money Laundering.

Duties and Responsibilities:

  1. To deliver comprehensive IT operational services, in addition to administration, maintenance and smooth operations of Branchless Banking Mobile Financial services. Monitoring and operations of the system and its interfaces to ensure service targets. Focus of minimizing potential problems and incidents, preventing issues from escalating and recurring and driving incidents counts. Compliance to IS and SBP controls.
  2. Monitoring Easy paisa Branchless Banking Transactions, third Party servers like IRIS, UBPS, AML, TMS, GWS etc.
  3. Mange Application Server, Patch deployment, Create test instance / environment setup.
  4. Carry out L2 and L3 Investigation of different transactions of Easy paisa, All Raast, IBFT, Withdrawal, Bill Payment, International remittance, etc. in case of any malfunctioned occur.
  5. Carry out ATM machine configuration; Systems Certification and Integration testing (SIT) of End-to-End Transactions, Raast, IRIS middleware, Bil Payment and 1LINK.
  6. Coordinate with 1-Link to resolve the switch related issues and for the other ongoing projects.
  7. Coordinate with vendor's TPS to resolve issues and for the other ongoing projects.
  8. Manage team for operational and monitoring related activities.
  9. Complete Raast , IRIS and BP , Nadra change management process through Call IDs and package deployments and updating of DB scripts.
  10. Keep liaison with Bill payment clients Nadra, 1LINK etc. for settlement in due dates.
  11. Manage DR activity for Paysys, IRIS /UBPS/Bank Host /HSM/ and BP.
  12. Provide transactional detail and required data to backend team as per requirements for new upcoming projects
  13. Carry out any task assigned by Assistant Director Digital Payments and FS Operations
  14. Incumbent shall be responsible to adhere by Telenor Microfinance Bank Behaviours (Be Respectful, Keep Promises, Always Explore and Create Together) in all aspects of his/her work conduct.

Direct Reports:

  • N/A

Role Relationship

Internal

  • Backend Teams (ADC, BEOPS, BET, etc.)
  • Planning Team
  • Product Team
  • Business Team
  • Development Team
  • DBA Team
  • Infra Team
  • System Team
  • IT Governance
  • Audit/Risk/IS/ Compliance

External

  • Channels Integrators
    1LINK
  • SBP
  • Paysys
  • ANT
  • Direct integrated UBP Companies
  • International Remittance partners
  • NADRA
  • Vendors
    TPS
  • Ericsson
  • Paysys
  • INFOTEL
  • ANT

Knowledge and Experience

Education:
Bachelor's Degree + Professional Certification/Diploma

Experience:
Less than 4 years

Behavioral Skills:

  • Communication skills
  • Teamwork and Collaboration
  • Good communication skills.
  • Team management, vendor management.
  • Knowledge of Financial Transaction Flow.
  • Knowledge of ISO logs.
  • Ability to handle pressure.
  • Can initiate and work alone as well as in teams efficiently carry out 24/7 operations.

Competencies:

  • Problem solving
  • Complaint management
  • Project management
  • Application Design/Integration

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