HR Manager – Call Center

2 weeks ago


Karachi, Sindh, Pakistan Accurate Eminent Firm Full time

Job Description:

We are looking for an experienced and dynamic HR Manager to join our Call Center based in Gulshan-e-Iqbal, Karachi.

The ideal candidate will be responsible for managing recruitment, employee relations, performance evaluations, and overall HR operations within a fast-paced call center environment.

Job Details:

  • Location: Gulshan-e-Iqbal, Karachi
  • Timings: 5:45 PM – 12:30 AM (Monday to Saturday)
  • Salary: Competitive package (based on experience)
  • Industry: Call Center / BPO

Key Responsibilities:

  • Manage end-to-end recruitment process (mainly call center agents)
  • Conduct interviews, onboarding, and orientation sessions
  • Maintain employee records and attendance
  • Handle HR policies, payroll coordination, and performance monitoring
  • Maintain a healthy work environment and resolve internal issues
  • Ensure punctuality, discipline, and smooth workflow across departments

Requirements:

  • Bachelor's or Master's degree in HR / Business Administration
  • Minimum 1–2 years of HR experience, preferably in a call center or BPO
  • Strong communication and interpersonal skills
  • Confident, organized, and proactive personality
  • Ability to handle pressure and manage multiple tasks efficiently
  • Candidates nearby Gulshan / Gulistan-e-Jauhar will be preferred

What We Offer:

  • Professional and supportive work environment
  • Growth opportunities and performance-based increments
  • Stable evening shift with competitive pay

How to Apply:

Interested candidates can apply with an updated CV.

Only serious and experienced professionals will be shortlisted.

Job Type: Part-time

Pay: From Rs25,000.00 per month

Application Question(s):

  • Is it easy for you to come to our office which is close to NIPA CHOWRANGI?

Education:

  • Intermediate (Preferred)

Language:

  • Fluent in English (Required)

Location:

  • Karachi (Required)

Work Location: In person


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