Call Center Agent

2 days ago

Karachi, Sindh, Pakistan RMH Solution Full time 250,000 - 500,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Call Center Agent located in Karachi Division. The Call Center Agent will handle customer service inquiries and provide customer support. Day-to-day tasks include answering and managing incoming calls, addressing customer concerns, providing solutions, processing orders, and handling complaints. The Call Center Agent will also maintain and update customer information, ensure customer satisfaction, and work collaboratively with other team members to improve service quality.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Excellent Customer Satisfaction and Interpersonal Skills
  • Basic Computer Literacy skills
  • Strong oral and written communication skills
  • Ability to handle stressful situations and adapt quickly to varying priorities

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