Front Desk Receptionist

4 hours ago

Lahore, Punjab, Pakistan Diamond Direct Luxury Full time 960,000 - 1,200,000 per year

About Us

Diamond Direct Luxury is a premier name in fine jewelry, delivering unmatched quality, elegance, and service. We take pride in creating a luxurious experience for every client who walks through our doors. To continue maintaining the highest level of professionalism and hospitality, we are looking for a polished and dynamic Front Desk Receptionist to join our Lahore Location.

Role Overview

The Front Desk Receptionist will serve as the first point of contact for our clients and visitors. This role requires someone who is well-spoken, presentable, and professional in demeanor, with excellent communication skills in English. The ideal candidate will embody elegance and hospitality while ensuring a seamless customer experience.

Key Responsibilities

  • Greet clients and visitors warmly, creating a welcoming luxury environment.
  • Answer and direct phone calls in a professional manner.
  • Manage appointment scheduling and maintain front desk calendar.
  • Handle customer inquiries and provide accurate information about products and services.
  • Coordinate with sales staff and management for smooth customer service.
  • Maintain a neat and professional reception area.
  • Assist with light administrative tasks, including emails, record-keeping, and documentation.

Requirements

  • Gender: Female only
  • Language Skills: Excellent spoken and written English; Urdu proficiency is a plus.
  • Presentation: Well-groomed, confident, and professional appearance.
  • Personality: Polite, approachable, and customer-service oriented.
  • Experience: Prior experience in front desk/receptionist roles within hospitality, retail, or luxury brands preferred.
  • Other Skills: Strong organizational abilities, time management, and computer proficiency (MS Office, email).

What We Offer

  • Attractive salary package with performance-based incentives.
  • A professional and high-end work environment.
  • Opportunities for career growth within the luxury retail industry.
  • Staff training to enhance customer service and communication skills.

Job Type: Full-time

Pay: Rs60, Rs100,000.00 per month

Work Location: In person

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