customer experience

Location: Islamabad, PakistanEmployment Type: Full-timeABOUT IMAGINEARTImagineArt is a creative AI platform used by millions of people in almost every country. They generate images and video with every leading model from one prompt bar.More and more of them work through Imagine Computer, our AI agent. It chats, remembers, and does the work: it builds and...

Job Description Join our team as a Customer Experience Consultant and be at the forefront of delivering exceptional service to our customers. Your role involves executing all operational tasks efficiently to ensure our customers' success.You'llproactivelyidentifyand resolve issues, working closely with various teams to provide seamless support. As the first...

Pinnacle Business Solutions in Karachi seeks a customer support specialist to handle inquiries across calls, email, and live chat, delivering accurate information and timely solutions.The role requires 1–2 years in customer support, a Bachelor's degree in a related field, and strong English communication; you will maintain CRM records, coordinate with...

Vertechs is seeking a customer service professional to handle customer calls and inquiries, providing accurate information and timely assistance in English. The role focuses on maintaining professional communication, recording interactions, and coordinating with teams to resolve issues.The ideal candidate will have a Bachelor’s degree or equivalent, strong...

End-to-End Product Management: Lead the product lifecycle from concept to execution, ensuring alignment with business objectives and user needs.Product Roadmap: Assist in the business owner to plan & implement new ideas and features through market research & user feedback.Structured Problem-Solving: Identify and analyze complex business challenges, break...

Maersk in Karachi, Pakistan is seeking a Customer Experience Consultant to help deliver outstanding service to customers. You will execute operational tasks, identify and resolve issues, and act as the first point of contact to ensure smooth end-to-end shipments.You will collaborate with cross-functional teams to support customers, maintain accurate...

Clive is seeking a dedicated Customer Service Representative to join our team. You will handle customer interactions across multiple channels, manage online orders, and coordinate logistics to ensure a seamless customer experience.The role requires clear communication with customers, shops, and courier partners, ensuring timely resolution of issues and...

HR POD Careers in Lahore is seeking a customer support specialist to handle inquiries across multiple channels and guide customers through product options.You will coordinate with internal teams, update CRM records, manage service requests end-to-end, and ensure timely follow-ups to maintain engagement. A1 year experience preferred, with strong communication...

Raqami Bank seeks a Root Cause Analyst to investigate customer complaints, service failures, and incidents, identifying underlying causes and recommending corrective actions. You will drive improvements through data analysis, process optimization, and automation with Operations, Technology, Product, and Risk teams.The role emphasizes RCA using structured...

Global Tech Solutions is seeking a Customer Services Officer in Islamabad to deliver responsive support across phone, email, and live chat. The role emphasizes clear communication, accurate record-keeping, and adherence to client processes in a fast-paced environment.The ideal candidate will manage multiple conversations, maintain data integrity, and...

Hopeghospital in Karachi is seeking a Customer Support Officer to handle inquiries, provide product guidance, and maintain service records across remote channels. You will resolve complaints, escalate complex issues, and ensure timely, professional support while meeting customer service targets and contributing to positive experiences.Strong English...

US Mobile in Karachi is seeking a Product Experience Analyst dedicated to delivering exceptional customer experiences. You will bridge customers and internal teams, shaping a comprehensive CX strategy across all interactions and channels.You will collaborate with product, engineering, and support to optimize processes and products, analyze feedback, and...

We are seeking an entrepreneurial, commercially driven technology consulting leader to own, drive, and scale our practice. This is a front-line executive quota aligned role designed to bridge high-level strategic technical advisory with aggressive business growth in partnership with sales. You will drive our customer success motion with a value-driven,...

PTCL Group is seeking a role focused on maintaining service quality and compliance, improving CSAT scores, and driving revenue growth through effective sales and service delivery. The position also emphasizes team development and adherence to organizational standards.The role requires minimum education of a bachelor's degree, proficiency in MS Office and...

ImagineArt in Islamabad is hiring a Customer Experience Engineer to own the user support journey end-to-end. You will know the product deeply, understand model behavior, and fix root causes across integrations, billing, and deployments.You will communicate clearly, build scalable support, and help maintain satisfaction for a global user base. You will sit...

Tuitional in Karachi is seeking a full-time on-site Customer Relationship specialist. You will own customer cases end to end—from calls and chats to escalations—ensuring smooth resolution and proactive engagement with students and parents.You will handle communications across WhatsApp, chat, email; coordinate with Academics, Finance, and Tech; maintain...

Raqami Islamic Digital Bank Ltd. is seeking a Service Quality Analyst to monitor and improve service standards across digital channels and customer touchpoints. You will audit service quality, track SLA performance, and drive corrective actions to reduce complaints and service failures.The role supports customer satisfaction, loyalty, and regulatory...

United Bank Limited (UBL) in Karachi is seeking a Lead Customer Experience to shape and drive the bank's CX strategy by leading customer journey design, audits, and cross-functional improvements to ensure a seamless banking experience.The role requires a Bachelor’s degree and 7 to 10 years in CX, service design, or related roles; banking experience is...

Turaco is seeking a Customer Operations Associate to be the direct link between Turaco and customers. You will engage customers by phone to explain insurance products, benefits, and payment options, and you will upsell and cross-sell relevant products.You will join a fast-growing fintech team and contribute to telesales, customer service, and claims-related...

ibex in Karachi seeks a Customer Engagement Specialist who excels in communication and customer relations. This role offers a chance to solve concerns and enhance customer satisfaction in a vibrant environment.Successful candidates will have O Level education, strong English skills, and proficiency in MS Office. The position provides abundant learning...