helpdesk

Job descriptionThe IT Service Desk is responsible for providing 24/7 support to internal users and external customers. The IT Help desk Executive will be responsible to provide technical support to internal, external users and clients as required. The Service Desk Executive will be considered as the firm’s front liner and will be required to solve basic...

Respond to calls and emails from users regarding system/PC/connectivity issues and problems.Provide first-level support for common operating systems and solve application-level problems.Create, update and monitor all service requests (tickets) as per helpdesk SOP.Prioritize and assign complaints to support engineers, coordinate with the support teams, and...

Job DescriptionRole: IT Helpdesk L2+ Engineer (Offshore - Karachi Branch Office Team)Work mode: On-site, Karachi, PakistanShift: Morning shift (12:30 PM - 09:30 PM PKT summer; 1:00 PM - 10:00 PM PKT winter)OverviewJoin an MSP support team providing remote support for international clients. The role requires strong Microsoft technology skills, ticketing...

RONIN is seeking a proactive IT Executive to manage and support IT infrastructure, systems, and end-user technology. The role focuses on smooth day-to-day operations, system security, and reliable end-user support aligned with business goals.The ideal candidate has 0–2 years in IT support, basic Windows and Microsoft 365 knowledge, and strong...

Contour Software in Lahore, Pakistan, seeks a Software Support Representative to provide expert customer support for our accounting suite. You will diagnose usage questions, troubleshoot issues, and enhance customer satisfaction while leveraging knowledge across our product lines.Successful candidates will show passion for software, excellent problem...

MARS Healthcare Network is seeking an IT Service Desk Executive to provide 24/7 support to internal users and external customers. The role is a front-line position handling Level 1 IT issues, basic problem resolution, and service request management for RIS and corporate applications.The ideal candidate has 3–5 years of IT help desk experience, familiarity...

Liaquat National Hospital is seeking an experienced IT Helpdesk Technician to join its support team in Karachi. You will respond to calls and emails, provide first-level support for operating systems, and resolve application-level issues.You will also create, update and monitor service requests, prioritize and assign tickets, and coordinate with support...

BGBx, a leader in commercial solutions for pharmaceutical companies, is hiring a Helpdesk Manager in Pakistan. This position is responsible for overseeing day-to-day IT Helpdesk operations, ensuring effective support for technology needs.Ideal candidates will have 3-5 years of IT support experience, with strong leadership skills. BGBx offers a competitive...

Who We Are:ICE Consulting is a leading Managed IT Services provider, offering comprehensive IT solutions since 1997. We specialize in supporting small to medium-sized enterprises by providing superior managed IT services, which include network security, UNIX/Linux & Windows engineering, system and database administration, help desk support, and VoIP support....

Game District is seeking an IT Officer to provide Level-1 support, troubleshoot hardware and software, and assist with day-to-day IT operations. You will handle onboarding, asset management, and basic network tasks to ensure smooth IT services across the company.The role involves hardware maintenance, OS troubleshooting, and coordination with vendors for...

Contour Software is seeking a Customer Support Analyst with a passion for exceptional service, based in Karachi or Islamabad. This role involves resolving customer issues using the Club/Gold Software product while ensuring superior service delivery.The ideal candidate will have strong communication skills, at least 2 years of customer service experience, and...

Everything IT is looking for an IT Helpdesk L2+ Engineer to provide on-site support in Karachi. The candidate will be responsible for L2+ support of Windows Server and Microsoft 365 services, along with client communication and ticket management.The ideal candidate should have strong skills in Windows Server, Active Directory, and networking, along with...

ACE Money Transfer is seeking an IT Asset & Inventory Coordinator in Pakistan to manage hardware and software assets, licenses, and lifecycle activities. You will update records promptly, track compliance, and coordinate procurement with vendors to ensure timely delivery.Responsibilities include supporting the IT helpdesk with provisioning, performing...

About Us ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 29 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries. Key Responsibilities IT Asset & Inventory...

DescriptionJob Title: Engineering Services Manager Location: Arfa Technology Park, Lahore, Pakistan Timings: 5:00 PM – 2:00 AM PKTEmployment Type: Full-timeSummaryOur client is looking for an experienced IT Helpdesk Training & Operations Manager with 5–10 years of experience in enterprise IT support, preferably serving international clients. The...

Looking for an IT Support Executive to manage desktop troubleshooting, Tier-1 helpdesk requests, and computer lab maintenance at The University of Faisalabad. Institutional Grade: S11 – S15 (Equivalent / Technical Band) Working Hours: 9 Hours per day (inclusive of 1 Hour Meal & Prayer Break) Reporting Line: IT Team Lead Eligibility Criteria Education:...

Job Overview: People Perfect is hiring a Secondary Sales Support Executive for one of its prestigious multinational FMCG clients based in Karachi. We are looking for a detail-oriented and proactive professional to support secondary sales operations by managing system configurations, trade schemes, pricing structures, hardware coordination, and user...

## We Offer### ImplementationImplement Sensys with our experts using a consultative, solution-focused approach and world-class project management### TrainingCustom training programs designed with your organization in mind with options for remote, on-site, and off-site## Cloud System EngineerLahore, Pakistan · Full-time · Intermediate#### About The...

TalentPop App is hiring a remote Customer Service Representative to handle inquiries across email, live chat, phone, and social media on a full-time basis. You will resolve order questions, provide product details, handle returns, and escalate complex issues as needed.You should have strong English, at least 1 year of remote customer service experience, and...

Contour Software's Vesta IT unit in Pakistan is seeking an IT Support Engineer who thrives in a busy environment and communicates clearly with users. You will handle 2nd line support across desktop, server, AD, networking, and cloud services, while collaborating with a skilled team on project work.Ideal candidates have IT/helpdesk experience, strong...