quality services ltda

Jobzlelo is seeking a Radiology Services Manager in Lahore to oversee the radiology department's processes and guidelines. The role involves setting protocols, participating in audits, and contributing to initiatives that enhance patient care.The ideal candidate is a registered radiographer with a relevant post-registration qualification. You will also...

Al Baraka Group is seeking a Quality & Audit Analyst to evaluate the Phone Banking and Complaint Resolution Unit against service standards. You will conduct deep-dive analyses of customer complaints to identify root causes and trends, providing actionable insights to management.You will oversee Internal and External audits related to Service Quality and...

ASA Microfinance Bank (Pakistan) Limited is hiring to lead Service Quality and Consumer Protection activities, ensuring effective complaint management, SBP compliance and regulatory reporting. The role also supports customer awareness and staff capability development.The ideal candidate has 4-5 years of relevant banking compliance experience, strong...

Assistant Manager – Service Quality & Contact CenterJob Title: Assistant Manager – Service Quality & Contact CenterRequired Qualifications: Masters / Bachelor’s degree (16 years of equivalent education) in Business Administration, Public Administration, Economics, Commerce, Finance, Accounting or related field from HEC recognized institution.Minimum 3...

A leading translation service provider seeks a Complaint Management Specialist to enhance customer service by reviewing and improving complaint handling processes. The role requires 2 years of experience in a similar position, a strong understanding of complaint management, and excellent analytical skills. Candidates should be self-motivated, collaborative,...

To lead and oversee Service Quality and Consumer Protection activities, ensuring effective complaint management, adherence to SBP and internal regulatory requirements, implementation of the Consumer Protection Framework, and timely regulatory reporting. The role also supports customer awareness, staff capability and continuous improvement in service quality...

Bits Generation is seeking a Call Center Supervisor in Karachi to oversee daily operations and enhance service quality. The supervisor will manage team performance, support agents, and maintain productivity within the department.This role requires good leadership, communication skills, and the ability to handle escalations. Candidates should have experience...

HOF Global in Lahore is seeking a detail-oriented Call QA Specialist for an on-site full-time role. You will review inbound and outbound calls to ensure a high standard of customer service and provide constructive feedback to improve team performance.The ideal candidate has 1–2 years in a Call QA or related role, excellent listening and analytical...

We’re Hiring: Quality Assurance Executive | Join Our Growing Team! Are you detail-oriented, quality-driven, and passionate about delivering excellence? We are looking for a Quality Assurance Executive with experience in Quality Call Auditing within the US Healthcare sector to help maintain the highest service and compliance standards. Your Role: Monitor...

Company DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...

Quality Assurance Executive Monitor and assess customer interactions to align with quality benchmarks, ensuring consistent service excellence. Analyze evaluation data for actionable insights, driving data‑backed decisions that enhance customer experiences. Collaborate cross‑functionally to develop training programs, streamline processes, and maintain...

Responsibilities Monitor inbound and outbound calls to assess employee performance and service quality. Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards. Document call evaluations and maintain accurate records of performance metrics. Provide constructive feedback to customer service...

Overview Quality Assurance Executive  Responsibilities Monitor and assess customer interactions to align with quality benchmarks, ensuring consistent service excellence.Analyze evaluation data for actionable insights, driving data-backed decisions that enhance customer experiences.Collaborate cross-functionally to develop training...

DescriptionResponsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards.Document call evaluations and maintain accurate records of performance metrics.Provide constructive feedback to customer service...

Reports to: Operations Manager Location: E-11/2, Islamabad (Onsite) Timings: 6:00 PM - 3:00 AM Role @ MCG Technologies As the Quality Assurance Associate, you will play a key role in ensuring the accuracy, consistency, and quality of healthcare operations and patient access workflows. This role is responsible for reviewing completed work, validating...

Are you ready to shape the future of data? Matillion is the company behind Maia, the AI Data Automation platform.  In the AI economy, demand for data is exploding. Manual data engineering can’t keep up. Maia fixes that by combining 15 years of data expertise with agentic AI to eliminate the manual work that slows data teams down. Organisations like...

Company DescriptionShifa International Hospitals Limited, located in Islamabad, is a 550-bed quaternary care medical facility offering a wide range of diagnostic, outpatient, and inpatient services across more than 35 medical and surgical specialties. Known for its expert team of U.S. and European-trained physicians and surgeons, Shifa is committed to...

DescriptionResponsibilities: A Language Assessor would be primarily responsible for conducting English language assessments [Conducting and Coordinating for New and Existing Employees, including those whom we interview](In House and 3rd Party External). Daily Call Quality Monitoring of all employees [1-5 calls a day]. The assessor will work as a team member...

Company Description Pak Elektron Limited (PEL) is a pioneer manufacturer of electrical goods in Pakistan, established in 1956 in technical collaboration with AEG of Germany. Now part of the Saigol Group of Companies, PEL has played a key role in advancing the engineering sector by delivering quality electrical equipment and home appliances. The company...

Requirements: Stay up-to-date with the gaming industry by following trends and regularly playing games.Strong understanding of Quality Assurance concepts, processes, and the ability to replicate bugs consistently.Familiarity with industry-standard test management tools and white-box testing methodologies.Ability to identify areas of improvement in games...