Technical Support Engineer

14 hours ago

Peshawar City Tehsil, Pakistan Xumerz Inc. Full time
Overview

At Xumerz, we have been helping diverse customers achieve their software and hardware development goals since 1995, focusing on innovation. Our work culture encourages collaboration and growth in expertise.

Note: This is On-Site, full-time permanent job, candidate must be Peshawar based (no remote candidates). Also, this is a night shift 3PM to Midnight.

Responsibilities
  • A helper by nature, who enjoys assisting people with issues, in our case computer issues
  • Good spoken communicational skills (English language)
  • Get to the root of the hardware and software problems
  • Excellent problem-solving, troubleshooting skills, and working with software engineers on solutions
  • Providing timely and accurate customer feedback
  • Communicating with clients, updating them on the problem solving
  • Managing multiple cases at one time
  • Experience/ knowledge of SQL, and Azure
  • Attention to details, and good problem-solving skills
Qualifications
  • Technical Support and Troubleshooting skills
  • Customer Support and Customer Service abilities
  • Good communication and interpersonal skills
  • Knowledge of SQL and Cloud

Salary: 100k to 110K for juniors. For others, it\'s negotiable. On site, Peshawar based job

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Software Development

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