Support Expert

9 hours ago

Peshawar City Tehsil, Pakistan beBeeProblemSolving Full time 100,000 - 110,000
Job Title:

Technical Support Engineer


Job Overview:

Our team is seeking a highly skilled Technical Support Engineer to provide top-notch technical assistance and support to our customers. As a Technical Support Engineer, you will be responsible for resolving complex technical issues, providing timely and accurate customer feedback, and communicating with clients to update them on problem-solving progress.


Responsibilities:
  • Assist customers with technical issues in a timely and professional manner.
  • Diagnose and resolve hardware and software problems efficiently.
  • Collaborate with software engineers to develop solutions and improve existing processes.
  • Provide exceptional customer service and communicate effectively with clients.
  • Manage multiple cases simultaneously and prioritize tasks accordingly.
  • Stay up-to-date with the latest technologies and industry trends.

Qualifications:
  • Strong technical support and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of SQL and Cloud platforms.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Benefits:
  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • A collaborative and dynamic work environment.

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