Technical & Customer Support Executive

3 weeks ago


Peshawar City Tehsil, Pakistan Pkols Full time
Customer Support Executive Duties:
  1. Provide customer support through email, chat, and phone. Work with other departments to resolve customer issues in a timely manner.
  2. Serve as a point of contact for customer support and complaints.
  3. Proactively identify, investigate, and resolve recurring customer support issues.
  4. Work to improve the customer support portal to create a better experience for the customer.
  5. Include admin duties such as working on ERP tutorials.
Expertise & Experience:

Good English, good communication skills, and fundamental knowledge of IT systems; Bachelor's degree minimum.

  • Full-Time, Office-based Job
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