Manager Call Center Operation

Customer Service ManagementAbout the Opportunity: We are seeking a highly experienced Call Center Operations Manager to lead our customer service team at Digitonic Corporation Businesses. As a key leader, you will oversee the delivery of exceptional service to our clients and drive team performance.Main Responsibilities:Overseeing the management of call...

Job Description: Call Center Office Manager (5 Years Experience)About Company:Pro Work Tech is a leading Service Provider Company in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally. Our services encompass a wide array of call center services such as outbound and inbound calls, sales generation, and...

Brief JD:- Supervise complete sales operations- Manage and achieve sales targets- Plan and develop new methods to improve call center sales efficiency- Monitor operations for safe and sound delivery to customers within committed timeJob Specification- Organizational, administrative, and managerial skills- Good interpersonal skills- Should be a team player-...

A food company is looking for a call center trainee manager. The candidate will initially act as a one-man army and will develop their very own team over time.We will start with one seat and then expand it to up to 10 seats in the coming few months (possibly weeks). The candidate will be responsible for taking calls and processing orders. Initially, it will...

We are seeking a highly skilled Call Center Project Coordinator to join our team at Ideas Unlimited.About the Position:We require an individual with 1 year of experience in Project Management, 1 year of experience in Call Centers, and 1 year of Sales background.The successful candidate will be responsible for managing project lifecycle, training agents, and...

Job Description:We are looking for a highly motivated and detail-oriented Customer Support Executive to join our team at HR Link, Pakistan.The successful candidate will be responsible for providing top-notch customer service and support to our clients.Responsibilities:Respond to customer inquiries via phone, email, or chatResolve customer complaints and...

Job Title: Phone Banking ManagerJob Summary:We are seeking a seasoned Phone Banking Manager to join our team. The successful candidate will have a strong background in customer service and contact center management, with 3-5 years of experience in a similar role.Key Responsibilities:Develop and implement strategies to improve call center efficiency and...

Job Description:We are seeking a talented and driven sales professional to join our team as a Call Center Sales Representative. In this role, you will be responsible for generating new business opportunities, qualifying leads, and closing deals with our valued clients.The successful candidate will possess exceptional communication skills, a clear American...

Telemarketing - Call Center Sales RepresentativeWe are seeking a motivated and results-oriented Call Center Sales Representative to join our growing team. You will be responsible for generating leads, qualifying prospects, and closing deals for our US-based clientele. This is a fast-paced and dynamic environment, and we are looking for someone who thrives on...

Ideas Unlimited is a US-based international call center seeking a highly skilled Operations Management Specialist to manage project lifecycle, train agents, and drive team productivity.About the Job:We require an individual with 1 year of experience in Project Management, 1 year of experience in Call Centers, and 1 year of Sales background.The successful...

Get AI-powered advice on this job and more exclusive features.Responsibilities:First point of contact for IT issues via phone, email, and chatTroubleshoot and resolve incidents or escalate if neededManage tickets using ServiceNow from detection to resolutionCreate and maintain knowledge articles for known issuesRequirements:1-2 years in Service Desk/Call...

Job OverviewWe are looking for a skilled and experienced Customer Acquisition Representative to join our team in Karachi. As a US-based company, we require candidates who can work night shifts according to US time.This is a full-time position that involves generating leads, qualifying prospects, and closing deals for our clients. If you are a strong...

1. Oversee and manage all operational functions, ensuring efficiency, compliance with Shariah principles, and alignment with the bank's strategic objectives.2. Lead and supervise the Call Center team to deliver exceptional customer service and resolve customer inquiries promptly.3. Develop, implement, and optimize operational policies, procedures, and...

Job DescriptionWe are seeking a skilled Contact Center Specialist to join our team. Key responsibilities include handling client inquiries, providing end-to-end solutions, and maintaining up-to-date knowledge of contact center processes and policies.Key Responsibilities:Handle inbound calls efficiently, offering tailored solutions to meet client needsEnsure...

IdeasUnlimited is a US-based call center looking to hire two Project Managers in its new office, located at Shahra-e-Faisal, Karachi. The hired professionals will be responsible for managing project lifecycle, training of call center agents, and the overall productivity.Notes:You must have exceptional English communication skills as you will mostly be...

About the RoleThe Senior Genesys Cloud Engineer position at Ibex represents an exceptional opportunity for a talented individual to drive success in our global contact center operations. As a key member of our team, you will be responsible for delivering top-notch support and guidance to ensure seamless execution of telephony and contact center...

At Ideas Unlimited, we are looking for a skilled Project Manager to oversee the project lifecycle and drive team productivity.About the Role:We require an exceptional individual with 1 year of experience in Project Management, 1 year of experience in Call Centers, and 1 year of Sales background.The hired professional will be responsible for implementing...

Job Overview:Pakistan Revenue Automation (Pvt) Ltd. seeks a highly skilled IT professional to lead our team as a Senior Data Center Specialist. The successful candidate will be responsible for managing our state-of-the-art data centers, ensuring seamless operation, and implementing disaster recovery plans.Key Responsibilities:Designing, planning, and...

We are seeking a motivated and experienced Outbound Call Center AI Specialist to join our team. The ideal candidate will be responsible for developing and implementing AI-driven strategies to optimize outbound call center operations. This role will involve working closely with the technology team to design, test, and deploy AI-powered solutions that enhance...

We are looking for a talented Senior Genesys Cloud Engineer to support our global telephony & contact center operations team.The ideal candidate will be a skilled technical expert with a proven track record of successfully resolving complex technical issues, and excellent communication and collaboration skills.About the Job:Supporting global telephony &...