Business Analyst

4 weeks ago

Lahore, Punjab, Pakistan Douxl Technologies Full time

Direct message the job poster from Douxl Technologies

Talent Acquisition | Global Recruitment | Employee Training & Development | Payroll & Performance Management | Policy & Contract Writing | Resume…

Job Title:Business Analyst – Logistics Platform (Careem, Uber, Porter-like Project)

Location:Lahore

Job Type:Contractual

Experience Required:3 Years

Industry:Logistics / Tech / On-Demand delivery Services

Job Overview:

We are looking for an experiencedBusiness Analystto join our team for a Porter-like logistics platform. The ideal candidate will play a critical role in gathering and documenting requirements, identifying and mapping all use cases (including edge cases and negative scenarios), and collaborating on wireframes and product flow.

You will be responsible for creatingdetailed Software Requirements Specification (SRS)documents,use case diagrams, and ensuring clear communication between stakeholders and development teams. This role requires a keen eye for details, a strong understanding of logistics and marketplace platforms, and the ability to anticipate hidden or complex user journeys.

Key Responsibilities:

  • Gather, analyze, and document business and technical requirements for a Porter-like logistics platform.
  • Create comprehensiveSRS documents,BRD, andfunctional specifications.
  • Designuse case diagrams,user stories, andprocess flows.
  • Collaborate with UI/UX designers to help createlow-fidelity and high-fidelity wireframes.
  • Identify and documentedge cases,negative scenarios, andhidden use cases.
  • Work closely with product owners, developers, and QA teams to ensure requirements are clearly understood and implemented.
  • Conductgap analysis, feasibility studies, and competitor benchmarking.
  • Participate in sprint planning, reviews, and backlog grooming.
  • Maintain version control of documentation and ensure all updates are tracked.

Key Requirements:

  • 3-5+ years of experience as a Business Analyst, preferably in logistics, mobility, or on-demand service platforms.
  • Proven experience in draftingSRS,use case diagrams, and wireframes.
  • Strong knowledge ofbusiness process modeling,UML, andworkflow tools(like Lucidchart, Figma, Balsamiq, or Miro).
  • Excellent analytical and problem-solving skills, especially in identifyinghidden logicandedge-case flows.
  • Experience working inAgile/Scrumenvironments.
  • Strong verbal and written communication skills.
  • Knowledge of APIs and basic understanding of system integrations is a plus.
  • Bachelor's degree in Computer Science, IT, Business Administration, or a related field.

Nice to Have:

  • Experience working on logistics, delivery, or transport platforms (like Careem, Porter, Lalamove, etc.)
  • Understanding of both customer and driver journey workflows.
  • Familiarity with tools like Jira, Confluence, Trello.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionResearch, Analyst, and Information Technology

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