Web Hosting Support Officer

2 days ago


Lahore, Punjab, Pakistan Temok Full time

We are looking for experienced Level 1/ Level 2 support engineers with a profound knowledge of Linux and Windows. You are required to provide technical & customer support to our clients worldwide. You must have had extensive experience of technical support in this field and strong English communication skills.

Job Specification

Job Responsibilities:

  • Manage support system, live chat, phone calls, support tickets/emails.
  • Administer Linux server and provide technical support operations, including implementation, configuration, troubleshooting, security, and usage monitoring.
  • Provide customer support, administering and maintaining web hosting services and servers to support business operations and end users.
  • Follow up on customer issues via Helpdesk and provide necessary support.

Job Requirements:

  • Problem solver with analytical thinking abilities.
  • Strong knowledge of Hosting Control Panels like cPanel, WHM, Plesk, etc.
  • Sound knowledge of Linux servers.
  • Familiarity with WHMCS and other ticket management systems.
  • Strong command of Linux command line.
  • Knowledge of shell scripting.
  • Understanding of web technologies, platforms, applications, search engines, DNS/BIND, Email, Web server, monitoring/NMS, clustering, rDNS, email clients (Outlook/Thunderbird).
  • Knowledge of virtualization technologies (Xen, XenServer, VMware, Hyper-V).
  • Ability to manage customer VPS and dedicated servers and troubleshoot reported issues.
  • Minimum 1.5 years of experience in the web hosting industry and Linux server administration.
  • Strong team player, able to work in a team environment.
  • Knowledge of computer operating systems; Linux knowledge is mandatory.
  • Able to maintain databases and server backups.
  • Able to provide excellent results and services for assigned tasks.
  • Able to work independently and report to Team Lead/Manager.

Location: Information Technology and Services - Lahore, Pakistan

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan Softsolutions Pakistan Full time

    Manage the Web Servers,anti-spamming techniques, DNS records, working on DNS servers, domains registrations.working on Windows and Linux remote servers, windows through remote desktop and Linux through Software like Putty.taking live calls and chats Job Specification Good verbal and written communication skills in English.Working knowledge hosting control...


  • Lahore, Punjab, Pakistan Temok Full time

    We are looking for experienced Level 1/ Level 2 support engineers with a profound knowledge of Linux and Windows. You are required to provide technical & customer support to our clients worldwide.You must have had extensive experience in technical support in this field and strong English communication skills.Job SpecificationJob Responsibilities:Manage...

  • Manager It and Web

    2 weeks ago


    Lahore, Punjab, Pakistan Idara-E-Taleem-O-Aaghi Full time

    Manager IT and Web Idara-E-Taleem-O-Aaghi, PakistanResponsibilities:Design, develop and update ITA website.Make/remove email accounts.Take backup of website periodically.Purchase web hosting for new websites.Purchase domain names for new websites.Make online database for dynamic content of our websites.Configure Cute FTP / mySQL / PHP for testing and...

  • Control Room Officer

    17 hours ago


    Lahore, Punjab, Pakistan 247 Support Full time

    Note: Candidates who live near Lahore Airport are encouraged to apply. Candidates from outside this area will not be entertained.About Company:24/7 Support is a renowned company in the automotive industry, located in Lahore. Established in 1996, we have expanded our services to include Cleaning, Security, Engineering, and Personnel services. We serve various...

  • Video Host

    2 days ago


    Lahore, Punjab, Pakistan Nutrifactor Laboratories (Pvt) Limited Full time

    Nutrifactor has been manufacturing dietary supplements, vitamins, minerals, and other natural health care products for more than 10 years. Our 30+ years of expertise in the family-owned pharmaceutical business has enabled us to identify industry trends far ahead of the competition. Nutrifactor has invested heavily in extensive manufacturing, well-equipped...


  • Lahore, Punjab, Pakistan Live Support Limited Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Live Support LimitedFounder & CEO of Live Support | Providing 24/7/365 Customer Support |Transforming Businesses Globally We're Hiring: Customer Support Representative (Crypto Mining Focus)Location: Main Boulevard, GulbergShift: 2 PM – 10 PM (Rotational)We are...


  • Lahore, Punjab, Pakistan Navicosoft Pty Full time

    We are seeking a highly skilled and dedicated Server Administrator with a minimum of 3 years of experience in managing Linux-based server environments. The ideal candidate will ensure optimal performance, security, and reliability of our systems, with a focus on web hosting and data center management. This role requires expertise in a wide range of server...


  • Lahore, Punjab, Pakistan beBeeTechnician Full time

    At our organization, we are seeking a skilled Desktop Technician to join our team. The ideal candidate will have hands-on experience in a relevant position, with a strong focus on customer service and technical support.This is an exciting opportunity for a motivated professional to take their career to the next level. As a Desktop Technician, you will be...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are looking for a skilled and experienced Php Developer with expertise in crafting high-quality, scalable web applications using Laravel/NodeJs technologies.Key ResponsibilitiesDesign and Development: Responsible for designing, developing and deploying cloud-hosted web applications with focus on scalability, security and performance.Software Delivery:...


  • Lahore, Punjab, Pakistan Temok Full time

    Linux Server Administrator Temok, Pakistan We are looking for an experienced Linux Server Administrator with profound knowledge of Linux and Windows servers. You must have extensive experience in technical support and be strong in English communication.Job ResponsibilitiesResponsible for Linux server administration and technical support operations,...