Web Hosting Support Officer

6 days ago

Lahore, Punjab, Pakistan Temok Full time

We are looking for experienced Level 1/ Level 2 support engineers with a profound knowledge of Linux and Windows. You are required to provide technical & customer support to our clients worldwide. You must have had extensive experience of technical support in this field and strong English communication skills.

Job Specification

Job Responsibilities:

  • Manage support system, live chat, phone calls, support tickets/emails.
  • Administer Linux server and provide technical support operations, including implementation, configuration, troubleshooting, security, and usage monitoring.
  • Provide customer support, administering and maintaining web hosting services and servers to support business operations and end users.
  • Follow up on customer issues via Helpdesk and provide necessary support.

Job Requirements:

  • Problem solver with analytical thinking abilities.
  • Strong knowledge of Hosting Control Panels like cPanel, WHM, Plesk, etc.
  • Sound knowledge of Linux servers.
  • Familiarity with WHMCS and other ticket management systems.
  • Strong command of Linux command line.
  • Knowledge of shell scripting.
  • Understanding of web technologies, platforms, applications, search engines, DNS/BIND, Email, Web server, monitoring/NMS, clustering, rDNS, email clients (Outlook/Thunderbird).
  • Knowledge of virtualization technologies (Xen, XenServer, VMware, Hyper-V).
  • Ability to manage customer VPS and dedicated servers and troubleshoot reported issues.
  • Minimum 1.5 years of experience in the web hosting industry and Linux server administration.
  • Strong team player, able to work in a team environment.
  • Knowledge of computer operating systems; Linux knowledge is mandatory.
  • Able to maintain databases and server backups.
  • Able to provide excellent results and services for assigned tasks.
  • Able to work independently and report to Team Lead/Manager.

Location: Information Technology and Services - Lahore, Pakistan

#J-18808-Ljbffr

  • Web Hosting Engineer

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Experienced support engineers needed to provide expert technical & customer support to international clients.Main ResponsibilitiesSupport system management, live chat, phone calls, support tickets/emails, and client interaction.Develop and implement technical solutions for Linux server administration, including implementation, configuration, troubleshooting,...

  • Web Hosting Operations Engineer

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    This is an exciting opportunity for a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical and customer support to our global clients.Key Responsibilities:Manage support systems, live chat, phone calls, and support tickets.Administer Linux servers, providing...

  • Web Hosting Administrator

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job SummaryAs a Web Hosting and Server Manager, you will be responsible for overseeing the daily operations of web servers, including anti-spamming techniques, DNS records, and domain registrations. You will work with Windows and Linux remote servers, utilizing tools such as Putty to manage Linux systems remotely. Excellent communication skills in English...

  • Web Hosting Manager

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Manage Web Servers, implement anti-spam techniques, manage DNS records and work with DNS servers. Domain registrations are also part of this role. Remote work on Windows and Linux servers is a requirement, utilizing tools like Putty for Linux access.Job RequirementsKey Responsibilities:Effective verbal and written communication in EnglishFamiliarity with...

  • Web Hosting And Server Manager

    2 weeks ago

    Lahore, Punjab, Pakistan Softsolutions Pakistan Full time

    Manage the Web Servers,anti-spamming techniques, DNS records, working on DNS servers, domains registrations.working on Windows and Linux remote servers, windows through remote desktop and Linux through Software like Putty.taking live calls and chats Job Specification Good verbal and written communication skills in English.Working knowledge hosting control...

  • Technical Support Specialist

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    This role requires an experienced Level 1/Level 2 support engineer with a profound knowledge of Linux and Windows. The successful candidate will be responsible for providing technical and customer support to our clients worldwide.Job Specification:Key Responsibilities:Manage support system, live chat, phone calls, support tickets/emails.Administer Linux...

  • Linux System Administrator

    2 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking experienced support engineers with profound knowledge of Linux and Windows to manage our support systems, live chat, phone calls, and tickets to ensure timely resolution of customer issues.Key ResponsibilitiesAdminister Linux servers and provide technical support operations including implementation, configuration, troubleshooting, security,...

  • Support Engineer

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Linux Server Administrator Position AvailableThe ideal candidate will be responsible for managing support systems, providing technical support operations, including implementation, configuration, troubleshooting, security, and usage monitoring.Responsibilities:Manage live chat, phone calls, support tickets/emails.Linux server administration, customer...

  • Technical Support Specialist

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Opportunity: Technical Support SpecialistWe seek an experienced technical support specialist with a solid background in Linux and Windows support. The successful candidate will provide excellent customer service, troubleshoot technical issues, and ensure prompt resolution of problems.Key Responsibilities:Technical Support: Provide technical assistance...

  • Technical Support Specialist

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Seeking highly skilled professionals to join our team in providing top-notch technical & customer support to global clients.Key ResponsibilitiesEffective management of support systems, live chat, phone calls, support tickets/emails, and client communication.Deliver expert technical solutions for implementing, configuring, troubleshooting, securing, and...