Jr. Customer Support Representative

3 weeks ago

Karachi, Sindh, Pakistan GE Solutions Full time

The candidate will be responsible for providing Customer Support and Managing Relationships with customers from the US/UK Region.

Analyzing customer data to improve customer experience, leading to sustainable business growth.

Providing accurate, valid, and complete information by using the right methods and answering calls professionally and providing solutions to the customer.

The Customer Success Manager has to plan and initiate the different strategic processes to handle customers on various E-commerce Platforms such as eBay, Amazon, Walmart & others.

Manage the entire Customer Support Team, suggest ways, and provide timely feedback to the team for enhancing customer experience.

Solving complexities related to a Customer Case and providing the best possible solutions.

Suggest improvements for retaining customers and suggest new ideas for acquiring more customers leading to revenue growth.

Creating a positive work environment and motivating the team to achieve the desired objectives by identifying gaps and suggesting ways of improvement.

Requirements:
  1. Minimum 1 year of experience in Customer Support Management.
  2. Experience in E-Commerce Sales and Strategy planning is a MUST.
  3. Knowledge about major e-commerce models like dropship and retail arbitrage along with Amazon FBA, FBM, and PL.
  4. A self-starter who seeks challenges with exceptional communication and interpersonal skills.

Working Days: Monday – Saturday

Job Timings: 6 pm – 3 am

Saturday: 6 pm - 11 pm

Salary Package:

Health Insurance:

Yearly Appraisals:

Professional & Learning Work Environment:

Job Specification
  1. Empathy: The ability to understand another person's emotions and perspective.
  2. Problem solving: Being able to solve problems is key to customer service.

Information Technology and Services - Karachi, Pakistan

#J-18808-Ljbffr

  • Customer Support Representative

    1 week ago

    Karachi, Sindh, Pakistan Rayssoft Full time

    We are seeking a skilled and customer-oriented individual to join our team as a Customer Support Representative. As a key member of our customer service department, you will be responsible for providing exceptional assistance and support to our valued customers. This is a fantastic opportunity for someone with 1-2 years of experience in customer support who...

  • Jr. Customer Support Executive

    1 week ago

    Karachi, Sindh, Pakistan Abnotix Solutions Full time

    We are excited to offer an International Customer Support opportunity for individuals interested in gaining hands-on experience in customer service. As Jr. Customer Support Executive, you will have the opportunity to learn and contribute to providing excellent customer assistance, resolving issues, and ensuring customer satisfaction.Key...

  • Jr. Customer Support Engineer

    3 weeks ago

    Karachi, Sindh, Pakistan Professional Systems (Pvt) Ltd Full time

    Professional Systems (Pvt) Ltd, PakistanFast growing company dealing with Sales/Service of Hi Tech Scientific Equipment urgently requires staff as Jr. Customer Support Engineer (Karachi-Sindh Region) - Service Department.Attractive Salary Package & fringe benefits will be offered.Candidates must send CV's to;Job SpecificationQUALIFICATION: DAE- ELECTRONICS /...

  • Customer Support Representative

    1 week ago

    Karachi, Sindh, Pakistan Sleekhive Technologies Pvt Ltd Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Sleekhive Technologies Pvt LtdHR Officer at Sleekhive Technologies Pvt Ltd | Technical Recruiter | HR Operation | Talent Acquisition |Company DescriptionSleekhive Technologies Pvt Ltd specializes in providing digital services including Logo and Website Design,...

  • Customer Support Representative

    3 weeks ago

    Karachi, Sindh, Pakistan GATEWAY SYSTEMS Full time

    Gateway Systems is a global leader in software development and IT solutions, specializing in complex software projects and digital transformation. Our solutions span various sectors, including fleet management, GPS tracking, and comprehensive IT services. Our flagship product,Role DescriptionThis is a full-time on-site role in Karāchi for a Customer Support...

  • Customer Support Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Stepmov Full time

    Customer Support RepresentativeGet AI-powered advice on this job and more exclusive features.As a Customer Support Representative, you'll be the first point of contact for our customers, helping them with order updates, tracking, returns, and other inquiries. Your experience with Shopify will enable you to efficiently manage orders, resolve issues, and...

  • Customer Support Representative

    3 weeks ago

    Karachi, Sindh, Pakistan ACE BPO Solutions Full time

    Looking for a part-time job that is flexible with your schedule?Ace BPO Solutions is hiring Customer Service Representatives for our US based call centerAs a Customer Service Representative, you will be responsible for handling inbound and outbound calls from our clients, providing them with the best customer service experience possible.This is a great...

  • Customer Service Ambassador

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are excited to offer an International Customer Support opportunity for individuals interested in gaining hands-on experience in customer service.As a Jr. Customer Support Representative, you will have the opportunity to learn and contribute to providing excellent customer assistance, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Support Representatives

    3 weeks ago

    Karachi, Sindh, Pakistan ACE BPO Solutions Full time

    Job Description: Are you looking for a part-time job that is flexible with your schedule?Ace BPO Solutions is hiring Customer Service Representatives for our U.S based call centerAs a Customer Service Representative, you will be responsible for handling inbound and outbound calls from our clients, providing them with the best customer service experience...

  • Customer Support Representative

    3 weeks ago

    Karachi, Sindh, Pakistan Techigems Pakistan Full time

    Techi Gems Pakistan is looking for a Sales Representative:Are you a motivated and results-driven individual with a passion for sales? We're looking for dynamic Sales Representatives to join our team and drive revenue growth.Key Responsibilities:Generate leads and prospect potential clients through various channelsConduct product presentations and...