Lead, Account Management

4 weeks ago

Karachi, Sindh, Pakistan Delivery Hero SE Full time

Company Description

The pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a "Lead, Account Management" and play your part in the "CommercialDomain" .

On this journey, you will report to"Regional Manager, Account Management (South)".

Job Description
  • Lead and manage a cluster of accounts across multiple zones, ensuring the achievement of commercial and operational KPIs.
  • Communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.
  • Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
  • Forecast and track key account metrics, such as quarterly results and annual forecasts.
  • Identify opportunities within the cluster of accounts and collaborate with the team to execute them.
  • Track and manage the operational KPIs of the accounts.
  • Meet with vendors on a weekly basis with the Account Manager to discuss opportunities for growth and overall performance.
  • Manage and mentor a team, ensuring proper support, guidance, and development to achieve departmental goals.
Qualifications
  • Minimum of 4 years of experience in a similar role.
  • Bachelor's or Master's degree in Business Administrationor a related field.
  • Strong communication and relationship-building skills.
  • Ability to drive results across multiple KPIs.
  • Strong analytical and problem-solving abilities.
Additional Information

What does your playfield look like?

  • We work in a flexible but fast paced environment.
  • We start and end with customers to deliver exceptional service.
  • We love to innovate, prioritize, decide, and deliver.
  • We love what we do, and we don't rest until our targets are achieved.. So if you're also someone who is driven until the dream is achieved, come join us.
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