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Operations Specialist-Renewals Data Stewardship

1 month ago

Islamabad, Islamabad, Pakistan Zones IT Solutions Full time
Operations Specialist-Renewals Data Stewardship

Join to apply for the Operations Specialist-Renewals Data Stewardship role at Zones IT Solutions

Operations Specialist-Renewals Data Stewardship

Join to apply for the Operations Specialist-Renewals Data Stewardship role at Zones IT Solutions

Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview

The ideal candidate will be able to apply knowledge of sales and customer data, as well as plan performance, across multiple lines of business and selling roles to develop insights and key factors driving business performance.

The candidate will leverage training in statistics and work alongside business stakeholders developing and testing hypotheses to solve a wide variety of business challenges. Driven by curiosity and a passion to learn, you thrive in situations where you can bring clarity to ambiguous and multi-faceted problems. A logical thinker who can learn new programming languages, computing applications or data sources with limited support.

Responsible for analyzing complex data and possess intermediate to advanced expertise in data mining, Business Intelligence, data modelling, and visualization tools (specifically, Power BI)..

What you'll do as the Operations Specialist-Renewals Data Stewardship:

Employees employed in the role of Operations Specialist-Renewals Data Stewardship shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Candidate must be proficient in Excel, PowerPoint, Word, and Outlook
  • Able to communicate professionally and clearly through all communication forums (Microsoft Teams, email, and phone)
  • Weekly, monthly, and Quarterly renewal performance reporting
  • SKU maintenance and data quality analysis
  • Collaborative efforts with Business Systems Analysts (BSAs), encompassing error reporting and testing
  • Collaboration with Account Managers (AMs), Account Executives (AE's), and License Advisors (LAs).
  • Opportunity creation contributing to $200M+ in software renewals annually.
  • Understanding various vendor purchasing programs.
  • Analyzing data to enhance operational processes.
  • Ability to analyze data and provide solutions and/or feedback
  • Implement, develop, and maintain operational processes to drive program success
  • Dynamics AX, F&O, D365 and ServiceNow experience are a plus
  • Microsoft Power BI knowledge is a plus

Education/Certification

What you will bring to the team:
  • 4-yr degree preferred but not required
  • In-lieu of 4-yr degree equivalent education, certifications, training and work-related experience

Required Experience
  • Strong customer service skills
  • Excellent organization skills and process expertise
  • Ability to meet aggressive deadlines
  • Adaptability to an ever-changing work landscape
  • Analytical with excellent problem-solving skills
  • The ability to work independently and in a team environment
  • The ability to work effectively across functions, levels and disciplines
  • Strong verbal and written communication skills
  • An analytical mind and inclination for problem-solving

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace. We provide comprehensive benefits to support our team members, including health insurance coverage for parents, spouse, and children, life insurance, voluntary pension fund scheme, EOBI, and on the house free quality food, gym, and much more. We embrace equal employment opportunity, free from discrimination based on various characteristics, and offer an exciting career immersed in an inventive, collaborative culture.

If you are enthusiastic about working on the cutting edge of IT innovation, sales, engineering, and operations, Zones is the perfect opportunity for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Job timings: 3:00 PM to 12:00 AM (Pk time)Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesComputer Hardware Manufacturing, Software Development, and IT Services and IT Consulting

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