Application Support Analyst

4 weeks ago

Lahore, Punjab, Pakistan Union Developers Full time

Get AI-powered advice on this job and more exclusive features.

Union Developers (Pvt.) Ltd. is currently in search of an individual for the position of "Application Support Analyst" based in Lahore, with a minimum 3 to 5 years of experience in similar role (please visit our website for more Company information "www.uniondevelopers.com).

Responsibilities:

- Develop and maintain utilities and automated reporting tools to streamline operations and enhance decision-

making.

- Conduct user training sessions to ensure effective use of applications and new features.

- Liaise with external vendors and development teams for issue resolution, application enhancements, and system

updates.

- Support application implementations and provide front-end application support during deployment and post-

go-live phases.

- Generate reports using queries; resolve data and reporting issues in real time.

- Refine and automate recurring processes, track application issues, and maintain documentation of changes.

- Manage job scheduling, availability, clustering, and replication tasks related to applications.

- Troubleshoot performance issues affecting application usability for end users.

- Monitor and maintain application audit controls and log files to ensure data integrity and security compliance.

- Propose and implement stored procedures (SPs) and functions to improve control and automation.

- Coordinate cross-departmental efforts for training sessions and successful software implementation.

- Support the creation, editing, and management of user roles, accounts, and access levels within applications.

- Clear report logs, manage user form edits, and assist with ongoing UI/UX improvements.

- Prepare and present detailed written reports and oral presentations for internal stakeholders and management.

- Monitor and analyze application performance metrics and ensure timely resolution of system issues.

- Track and manage development timelines for software changes and enhancements.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
  • Relevant certifications (e.g., ITIL, Microsoft Certified: Azure Fundamentals, SQL certification) are a plus.

Experience:

  • 3–5 years of experience in application support, systems analysis, or software implementation.
  • Hands-on experience with troubleshooting software issues, user training, and report generation.
  • Exposure to working with cross-functional teams and third-party vendors.
  • Experience in 24x7 support environments and incident management is an advantage.

Technical Knowledge:

  • Proficient in SQL for report generation, data correction, and issue troubleshooting.
  • Knowledge of application servers, job scheduling, clustering, replication, and system availability tools.
  • Familiarity with application auditing, logging, and user access control management.
  • Understanding of scripting or automation tools for process optimization.
  • Experience with application lifecycle management and software implementation best practices.
  • Familiarity with tools for monitoring application performance and managing support tickets.
Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology

Referrals increase your chances of interviewing at Union Developers by 2x

Get notified about new Application Support Analyst jobs in Lahore District, Punjab, Pakistan.

Data Engineer (Onsite, Lahore, Remittance Salary)Associate Software Quality Assurance EngineerAssociate Software Engineer (Fresh Graduates)Associate Software Engineer - Data ScienceSecurity Operations Center (SOC) EngineerNetSuite Developer (Remote, Anywhere from Pakistan, USD Salary)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Application Support Analyst

    7 days ago

    Lahore, Punjab, Pakistan Gtradecenter Full time

    Application Support AnalystContour Software (PVT) Ltd Lahore, Punjab, PakistanStart Date: 12/23/2020We are looking to hire Application Support Analysts (L2), with exceptional communication skills - both verbal and written. The individual will be responsible for providing technical telephone applications support to our customers. This will involve answering...

  • Application Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Application Support Analyst RoleWe are seeking a highly skilled Technical Analyst to provide technical support to customers via various communication channels. As a key member of our team, you will be responsible for delivering exceptional customer service and resolving complex software issues in a timely manner.

  • Operations Support Analyst Trading Platform

    3 weeks ago

    Lahore, Punjab, Pakistan GenZ Talent Full time

    Operations Support Analyst Trading PlatformJoin to apply for the Operations Support Analyst Trading Platform role at GenZ TalentOperations Support Analyst Trading Platform1 week ago Be among the first 25 applicantsJoin to apply for the Operations Support Analyst Trading Platform role at GenZ TalentGet AI-powered advice on this job and more exclusive...

  • Business Analyst/Quality Analyst/Data Analyst/Java

    7 days ago

    Lahore, Punjab, Pakistan HBC Groups Full time

    Business Analyst/Quality Analyst/Data Analyst/Java & BI Developer - U.S Client - Remote Night Shift HBC Groups, Pakistan As a Business / Quality Assurance / Data Analyst, you will support the client engagement team to help our clients analyze, define, and execute strategies to support strategic goals or initiatives in key business areas.To achieve these...

  • Business Analyst

    2 weeks ago

    Lahore, Punjab, Pakistan Xpert Konsulting Full time

    17 hours ago Be among the first 25 applicantsDirect message the job poster from Xpert Konsulting·We are seeking a detail-oriented and proactive Business Analyst to join one of our client's team in DHA Phase 8, Lahore.·The ideal candidate will have 3–5 years of experience in gathering requirements, preparing technical documentation, and working closely...

  • IT Support Analyst

    3 weeks ago

    Lahore, Punjab, Pakistan WPP Full time

    WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New...

  • Junior Business Analyst

    3 weeks ago

    Lahore, Punjab, Pakistan NetRoots Technologies LLC Full time

    System Business Analyst - Project CoordinatorSystem Business Analyst - Project Coordinator1 week ago Be among the first 25 applicantsDirect message the job poster from NetRoots Technologies LLCHead of Business and Analysis | E-Mail Marketing Expert | International Recruitement | Tech Remote Talent | Software Development Specialist |…URGENT HIRING: Junior...

  • Salesforce Business Analyst

    2 weeks ago

    Lahore, Punjab, Pakistan PixelEdge Full time

    Salesforce Business AnalystPixeledge, a leading USA-based software house, is hiring Salesforce Business Analyst to join our dynamic team in Karachi & Lahore (Hybrid). Job Title: Salesforce Business Analyst Location: Karachi, Lahore (Hybrid) Experience Required: 3-5 years as a Salesforce Business Analyst Employment Type: Full-Time Job OverviewAs a Salesforce...

  • Financial Analyst – On-site

    7 days ago

    Lahore, Punjab, Pakistan beBeeFinancial Full time

    Financial Analyst – On-siteWe are seeking a highly skilled and motivated Financial Analyst to join our team. This is an on-site position ideal for a finance professional who thrives in a fast-paced environment.Key Responsibilities:Prepare and manage financial statements and reports, including balance sheets and income statements.Handle tax filings, audits,...

  • Business Analyst – Associate Level

    2 weeks ago

    Lahore, Punjab, Pakistan Viral Square Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Viral SquareTechnical Recruiter | HR Operations | Payroll Management | HR Executive at Ragzon Solutions.This is an entry-level Business Analyst role, but it requires a basic understanding of the field.If you are...