
Technical Support Executive
4 weeks ago
Company Description
Nexlinx Networks Private Limited is a leading Telecom and IT services company based in Lahore, Pakistan. Since its inception in 1996, Nexlinx has expanded its services nationwide and is recognized for its private and public data access solutions, as well as a variety of managed services. Specializing in the design and implementation of IT infrastructure projects of any size, Nexlinx also provides comprehensive O&M support services.
Role Description
This is a full-time, on-site role for a Technical Support Executive based in Gujranwala. The Technical Support Executive will be responsible for providing customer and technical support, troubleshooting issues, and ensuring high-quality customer service. Day-to-day tasks include handling customer inquiries, resolving technical problems, and maintaining a strong understanding of the company's services and products.
Qualifications
- BS/CS,IT
- Strong Analytical Skills for problem-solving and issue resolution
- Customer Support and Customer Service experience
- Technical Support and Troubleshooting skills
- Excellent communication and interpersonal skills
- Ability to work effectively in an on-site team environment
- Experience in the Telecom or IT services industry is a plus
- Bachelor's degree in Information Technology, Computer Science, or a related field is preferred
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