Customer Success Associate

2 weeks ago

Lahore, Punjab, Pakistan CureMD Full time

Job Overview:

Join our team as a Customer Success Associate and be the frontline champion for our clients. Deliver exceptional support, troubleshoot issues, and ensure customer satisfaction. If you have a passion for building strong client relationships and providing top-tier service, this role offers an exciting opportunity in the world of IT.

Job Responsibilities:

  1. Channel passion for customer service and claim ownership of the customer experience including comprehensive issue resolution while collaborating with different teams.
  2. Research and grasp information across multiple tools while keeping the customers engaged.
  3. Effectively tailor communication for different audiences.
  4. Self-manage and work independently in a fast-paced, constantly changing environment.
  5. Effectively manage time, while showcasing the ability to multi-task, organize and prioritize.

Qualifications:

  1. Bachelor's from a reputable institution.
  2. Minimum 0 – 2 years of experience.
  3. Strong written and verbal communication skills and a sound knowledge of telephone etiquette.
  4. Knowledge of customer service principles and methods.
  5. Experience in Client Communication.
  6. Ability to work on-site during US timings (EST).

Compensation and Benefits:

Financial:

  1. Competitive salary and bi-annual bonus.
  2. Fast track and uncapped career growth for high performers.
  3. Company-sponsored vehicle financing (car and bike).
  4. Interest-free loans.
  5. Provident Fund: CureMD matches up to 8% of your base salary.

Health and Wellness:

  1. In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
  2. Hospital treatment monitoring by company doctors.
  3. Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).
  4. Exclusive health benefits and discounts at top class clinics and labs.

Supportive Workplace:

  1. Pick-up and drop-off services for female employees.
  2. In-house daycare facility.
  3. In-house gym and recreational area to unwind.

Continued Learning:

  1. Company-sponsored trainings, workshops, development programs and retreats.
  2. Paid specialized trainings/certifications.

The Difference You'll Make:

At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you'll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we're not just advancing technology — we're making a tangible difference in people's lives. Together, let's save lives.

#J-18808-Ljbffr

  • Customer Success Associate

    2 weeks ago

    Lahore, Punjab, Pakistan Prime System Solutions Full time

    Job Title: Customer Success Associate(Managed Services Provider)Location:Onsite, LahoreCompany: Prime System SolutionsAbout Us:Prime System Solutions is a leading provider of tech-driven staff augmentation services tailored specifically for Managed Service Providers (MSPs). We help MSPs enhance their capabilities with skilled professionals, ensuring...

  • Customer Experience Associate

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Customer Experience AssociateAre you a people person with excellent communication skills? Do you have a passion for delivering exceptional customer experiences? We're seeking a Customer Experience Associate to join our team, where you'll play a vital role in providing timely and professional assistance to customers via phone, email, or...

  • Customer Support Associate

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Support AssociateWe are looking for a highly motivated and customer-focused Customer Support Associate to join our support team. The successful candidate will provide excellent customer service via multiple channels, ensuring that all customers receive prompt and effective resolutions to their queries.Responsibilities:Respond to customer inquiries...

  • Customer Relationship Associate

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Relationship AssociateWe are seeking a proactive and results-driven Customer Relationship Associate to maintain relationships with our current clients while identifying and reaching out to potential new clients.Responsibilities:Conduct outbound calls to existing clients to ensure satisfaction and address any concerns or issues.Build and maintain...

  • Customer Support Associate

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Support Associate for Custom SolutionsWe need a highly organized and customer-centric individual to provide top-notch support to potential clients, answering their questions and resolving issues efficiently.Responsibilities:Respond to customer inquiries in a professional and courteous manner.Collaborate with the team to ensure excellent customer...

  • Customer Support Associate Role Available

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Support Associate RoleThis is an excellent chance for a young and proactive individual to join our team as a customer support associate. The role requires minimal experience, making it perfect for those who want to learn and grow with us.The successful candidate will work approximately 7 hours per week and will be based in one of our offices located...

  • Customer Support Associate

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Support Associate Job DescriptionWe are looking for a highly motivated and organized individual to fill the position of customer support associate. This role is ideal for someone who enjoys interacting with customers and has strong communication skills.In this position, you will be responsible for assisting customers, managing files and documents,...

  • Customer Care Associate

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Care AssociateWe are seeking a highly motivated and customer-focused individual to join our customer care team.As a Customer Care Associate, you will be responsible for:Responding to incoming calls and emails from clients.Providing accurate and timely information to clients regarding their cases.Scheduling appointments and handling client requests...

  • Customer Experience Associate

    2 weeks ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Experience AssociateWe are seeking a highly motivated and organized individual to join our customer experience team. As a Customer Experience Associate, you will play a critical role in providing exceptional service to our customers.Key Responsibilities:Act as a point of contact for customers via phone or other communication channels.Solve customer...

  • Customer Success Advisor

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Success ProfessionalWe are seeking an experienced Customer Success Professional to join our team. As a key member of our organization, you will play a crucial role in driving business growth and profitability through customer engagement and retention.The ideal candidate will have a strong background in customer success, with excellent communication...