Customer Experience Specialist

4 weeks ago

Karachi, Sindh, Pakistan Esire Full time

We are looking for a detail-oriented Customer Experience Specialist to join our team. In this role, you will play a key part in ensuring customers receive the best shopping experience by providing accurate size recommendations, conducting product fit checks, and assisting in product audits. This position is ideal for someone passionate about fashion, customer service, and quality assurance.

Key Responsibilities:

  1. Assist customers in selecting the perfect size based on their body measurements and our size charts.
  2. Track and keep follow ups on assigned tasks via the company dashboard.
  3. Conduct fit checks to ensure our products provide comfort and correct sizing.
  4. Assist in product audits to maintain quality and consistency across the product line.

Qualifications & Skills:

  1. Fresh graduates or entry-level candidates are encouraged to apply.
  2. Passion for fashion, apparel, and customer satisfaction.
  3. Strong attention to detail and ability to follow processes.
  4. Good communication skills for effective coordination with teams.
  5. Basic understanding of measurements and body proportions is a plus.

Why Join Us?

  1. Hands-on experience in fashion and customer service.
  2. Opportunity to work with a fast-growing brand.
  3. Dynamic and supportive team environment.
  4. Growth opportunities based on performance.

If you are eager to learn, detail-oriented, and passionate about ensuring the best customer experience, we'd love to have you on our team

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