Sr. Clinical Representative

Direct message the job poster from Sequel Technologies

⤷ Recruitment Representative @ Sequel Technologies | Full-Cycle Recruitment | Tech & Non Tech Recruiter | Employee Relations

Location: Bahria Town Phase 7 (Preference for residents of Bahria, DHA, Askari 14, or nearby areas)

Company Description

Sequel Technologies is a software company providing healthcare IT software and medical billing services to US healthcare providers and clinics.

Responsibilities

• Design, customize, and validate specialty-specific clinical templates, encounter forms, order sets, lab orders, letters, and documentation tools.
• Design and enhance EHR/EMR workflows, including SOAP notes, macros, labs, and procedures
• Set up and validate medication workflows, alerts, and clinical decision support tools to ensure accuracy and relevance.

Training & End-User Support

• Conduct remote training sessions for healthcare providers (US Based) and internal teams on clinical workflows, documentation standards, and system functionalities.
• Guide users through documentation flows such as HPI, ROS, Physical Exam, Assessment, and Plan to ensure efficient and compliant usage.
• Train staff on AI tools, e-prescribing, and integrated clinical modules to enhance usability and adoption.

Quality Assurance & Compliance

• Perform quality assurance checks on clinical workflows, labs, documentation tools, e-prescribing, and integrated modules.
• Ensure clinical documentation aligns with regulatory standards, including HIPAA, CMS, and MIPS, while maintaining data privacy and security.
• Support internal audits and compliance reviews by adhering to SOPs and regulatory requirements.

Client & Ticket Management

• Respond promptly and professionally to internal and external tickets, ensuring detailed documentation and timely resolution.
• Monitor client satisfaction, reduce rework, and ensure accurate task execution and delivery within deadlines.
• Work closely with clinicians to understand specialty-specific requirements and implement tailored clinical solutions.
• Collaborate with cross-functional teams to contribute to SOP development, audit readiness, and workflow enhancements.
• Participate in product testing and user acceptance testing (UAT), and provide structured feedback to support clinical feature improvements.

Qualifications/Skills

• Experience in clinical settings or healthcare IT, particularly with EHR/EMR systems, will be preferred.
• Proficiency in EHR/EMR systems, with the ability to design and create templates and reports.
• Familiarity with healthcare billing and coding processes will be preferred.
• Strong clinical knowledge with experience in healthcare IT or EHR/EMR systems.
• MBBS, BDS, or DPT (Non-Practicing).
• Familiarity with medical billing, coding, and regulatory compliance.
• ONLY DOCTORS WITH COMPLETED EDUCATION (MBBS, BDS & DPT)

Timings

• US Time Zone: 5:00 PM - 2:00 AM
• Provident fund

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• Software Development

#J-18808-Ljbffr

---