After Sales Service Specialist

1 day ago


Lahore, Punjab, Pakistan itel Energy Pakistan Full time

Itel Energy Pakistan is looking for a highly skilled and customer-focused After-Sales Services Specialist to lead and enhance our post-sales support operations. If you're passionate about delivering excellent customer experience and have strong leadership skills, we'd love to hear from you

Key Responsibilities:

Oversee and manage the after-sales service team and operations
Ensure timely resolution of customer complaints and technical issues
Develop service strategies to enhance customer satisfaction and retention
Monitor service performance, analyze feedback, and implement improvements
Coordinate with technical, logistics, and sales teams for smooth service flow
Train, guide, and evaluate service team performance

Requirements:

Bachelor's degree in Business, Engineering, or related field
3–5 years of experience in after-sales/service management, preferably in energy, electronics, or related sectors
Strong communication, problem-solving, and leadership skills
Ability to manage teams, handle pressure, and ensure customer-centric outcomes

https://jobs.trovit.com.pk/listing/after-sales-service-specialist.1qgM01r1N1Bq?utm_source=detailpage&utm_medium=sharebutton_dsk detailpage_share_url detailpage_share_done

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