Customer Services Representative

7 days ago

Lahore, Punjab, Pakistan Devonicx Full time

Job Description:

Position: Call Center Representative (Digital Marketing)

Working Hours: 6:00 PM to 3:00 AM

Compensation: Fixed salary + 4% commission on each sale

Benefits: Dinner provided by the company

About the Role

We are seeking a motivated, customer-oriented Call Center Representative with a focus on Digital Marketing to join our team onsite in Lahore. The ideal candidate will handle customer calls, provide information about digital marketing services such as SEO, social media marketing, web development, and paid campaigns, resolve inquiries, and actively promote sales. The role requires working evening to night shifts from 6 PM to 3 AM.

Key Responsibilities

  • Handle inbound and outbound calls related to digital marketing products and services.
  • Provide detailed information about digital marketing offerings.
  • Follow communication scripts while adapting to customer needs to resolve queries and objections effectively.
  • Identify sales opportunities during calls and close sales to meet targets, earning a 4% commission per sale.
  • Maintain accurate records of customer interactions and sales activities.
  • Collaborate with the marketing team to stay updated on product knowledge and promotional campaigns.
  • Maintain professionalism and a positive attitude to build strong customer relationships.

Work Environment and Benefits

  • Onsite work at Zainab Tower, Model Town Link Road, Lahore.
  • Company-provided dinner during working hours.
  • Competitive salary with an attractive commission structure (4% on every sale).
  • Opportunities for growth within a dynamic digital marketing company.

If you are passionate about sales, customer service, and digital marketing, and can work the specified night shift onsite in Lahore, we invite you to apply and become a valuable part of our team.

Job Requirements

  • Previous experience in call center or customer service roles, preferably with exposure to digital marketing sales.
  • Strong verbal communication and active listening skills.
  • Ability to work the night shift (6 PM to 3 AM) onsite at our Lahore office.
  • Basic understanding of digital marketing concepts (training can be provided).
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • High school diploma or equivalent; additional qualifications in marketing or sales are a plus.

Additional Rewards and Benefits: Accommodation, Communication, Incentive Bonus, Leaves, Transport

#J-18808-Ljbffr

  • Customer Sales and Service Representative

    3 weeks ago

    Lahore, Punjab, Pakistan SNH Immigration Services (Private) Limited Full time

    Customer Sales and Service RepresentativeJoin our team as a Customer Sales and Service Representative at SNH Immigration Services (Private) Limited, located in Lahore. This full-time, on-site role involves handling customer support, ensuring customer satisfaction, and managing service operations. The position aims to maintain an excellent customer experience...

  • Customer Service Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Reall Time Full time

    4 days ago Be among the first 25 applicantsDirect message the job poster from Reall TimeCustomer Services Expert |Outsource your tasks and you will be able to focus on big picture| Talks about #machinelearning, #staffaugmentation…Company DescriptionReallTime is dedicated to building customer loyalty by providing personalized and timely solutions that...

  • Customer Service Representative

    7 days ago

    Lahore, Punjab, Pakistan beBeeCustomerService Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled and customer-focused professional to join our team as a Customer Service Representative. In this role, you will be responsible for managing incoming and outgoing calls, providing excellent customer service, and resolving issues efficiently.

  • Customer Service Representative

    1 day ago

    Lahore, Punjab, Pakistan TalkAgent Full time

    TalkAgent is a dedicated team of professionals with a proven track record in customer service, support, and sales. We offer Voice and Non-Voice Operations services including inbound and outbound calls, chat, and email support for international campaigns. With experience in telesales, customer support, telemarketing projects, and call center training, we...

  • Customer Service Representative

    2 weeks ago

    Lahore, Punjab, Pakistan IRG Global Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from IRG GlobalCompany DescriptionIRG Global is a software and marketing company specializing in setting up new businesses both on-ground and off-ground. Our services include software development, digital marketing, branding,...

  • Customer Service Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Reall Time Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Reall TimeCustomer Services Expert | Outsource your tasks and focus on the big picture | Topics include #machinelearning, #staffaugmentationCompany DescriptionReallTime is dedicated to building customer loyalty by...

  • Customer Services Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Alpha Tech Full time

    Position: Customer Service Representative (CSR)Timing: 2 PM to 10 PMLocation: Near Kalma Chowk, LahoreRequirements:Freshers and experienced candidates can applyBoth males and females welcomeSalary: Up to 35K + CommissionApply NowJob SpecificationAs a Customer Service Representative, you will handle customer inquiries via phone and email, resolve issues...

  • Customer Service Representative

    3 weeks ago

    Lahore, Punjab, Pakistan Karma Software Solutions Full time

    Customer Service Representative Karma Software Solutions, Pakistan A leading US-based company needs Customer Service Representatives for its backend office. Candidates must be quick learners and possess good English communication skills, both written and spoken. Additionally, candidates should have a good command of internet surfing and Microsoft...

  • Customer Service Representative

    7 days ago

    Lahore, Punjab, Pakistan beBeeCustomerService Full time

    Job Title: Customer Service RepresentativeAbout the RoleWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional customer service, resolving issues promptly, and ensuring overall customer...

  • Customer Service Representative

    7 days ago

    Lahore, Punjab, Pakistan beBeeCustomerService Full time

    Job Opportunity: Customer Service RepresentativeWe are seeking a skilled and friendly individual to join our team as a Customer Service Representative.About the Role:The primary responsibility of this role is to provide exceptional customer service to guests, ensuring a warm and welcoming environment for all visitors. The ideal candidate will have strong...