Sales and Support Team Lead

4 weeks ago


Lahore, Punjab, Pakistan The Moor - Heritage Luxury Suites Full time

1 day ago Be among the first 25 applicants

Direct message the job poster from The Moor - Heritage Luxury Suites

Senior HR Professional | Head Hunter | Sr. Talent Acquisition Specialist

Responsibilities

  • Lead the Sales Support team to ensure smooth operations.
  • Set targets, help the team achieve them, monitor performance, and motivate the team.
  • Ensure high customer satisfaction and uphold quality standards.
  • Organize training sessions to enhance team performance.
  • Collaborate with the Sales Department on lead generation, sales strategy, and customer handling.
  • Coordinate with the Operations Team for seamless service delivery and issue resolution.
  • Interact directly with clients to resolve issues, ensure satisfaction, and build relationships.
  • Manage partnerships and support services with vendors/partners as needed.

Qualifications & Required Skills

  • BBA, MBA in Marketing or Sales
  • 3 - 5 years of professional experience
  • At least 2 years in sales or customer support team leadership
  • Experience in international markets or BPO industries
  • Fluent in English (written and spoken)
  • Experience in achieving sales targets
  • Proficient in CRM tools and sales software
  • Ability to work flexible hours or shifts
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Industries
  • Hospitality

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