Telesales Officer

6 days ago

Karachi, Sindh, Pakistan Al Odwah Traders (PVT) LTD Full time

We are seeking a proactive and articulate Telesales Officer to join our dynamic sales team in the Solar EPC industry. The Telesales Officer will be responsible for contacting potential clients, educating them about our solar solutions, answering their questions, and closing sales. The ideal candidate will have excellent communication skills, a persuasive attitude, and a strong understanding of solar energy solutions.

Job Description:
  1. Handle and follow up leads generated from all channels of marketing, especially website enquiries & social media marketing leads.
  2. Engage in cold calling to potential customers to introduce our solar solutions.
  3. Explain the benefits of solar energy and our services clearly and convincingly.
  4. Qualify leads and identify customer needs to tailor sales approaches.
  5. Schedule appointments for the sales team to follow up with potential clients.
  6. Answer customer inquiries and provide detailed information about our products.
  7. Coordinate with the Sales team for follow-up of enquiries, proposals, deal closing, invoicing, and payment recovery.
  8. Maintain a thorough understanding of the solar industry and our product offerings.
  9. Update customer information accurately in the CRM system.
  10. Achieve lead targets and contribute to the company's growth.
  11. Handle customer objections and provide appropriate solutions.
  12. Build and maintain positive relationships with customers.
  13. Follow and diligently execute the sales plan.
Qualifications:
  1. 1.5-2 years of experience in sales, preferably in a Solar EPC company.
  2. Bachelor's degree in a related field.
  3. Proven experience as a telesales representative or in a similar sales role, preferably in the solar industry.
  4. Excellent communication and interpersonal skills.
  5. Ability to explain complex concepts simply and understandably.
  6. Strong persuasive and negotiation skills.
  7. Familiarity with CRM software and telephony systems.
  8. Ability to handle rejection and stay motivated.
  9. Good organizational and multitasking abilities.
Skills:
  1. Strong understanding of solar energy solutions and the renewable energy market.
  2. Excellent phone manner and articulation.
  3. Attention to detail and CRM updating skills.
  4. Ability to work independently and in a team.
  5. Good time management and organizational skills.
  6. Competitive salary and commission structure.
  7. Opportunities for professional development and career growth.
  8. Supportive and inclusive work environment.
Seniority level

Entry level

Employment type

Full-time

Industries

Wholesale Import and Export

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