Manager/Senior Manager, Product

2 weeks ago


Karachi, Sindh, Pakistan Daraz Full time
Manager/Senior Manager, Product & Process Excellence

About Daraz

Founded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz' vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

Key Responsibilities:

  • End-to-End Product Management: Lead the product lifecycle from concept to execution, ensuring alignment with business objectives and user needs.
  • Structured & Systematic Problem-Solving: Identify and analyze complex business challenges, break them down into manageable components, and develop logical solutions.
  • Cross-Functional Collaboration: Act as a bridge between business, technology, and operations teams, ensuring streamlined communication and execution.
  • Data-Driven Decision Making: Leverage structured data analysis and insights to measure product performance, optimize workflows, and drive continuous improvements.
  • Process & System Optimization: Develop scalable, systematic processes to enhance efficiency, accuracy, and reliability.
  • Risk Management & Mitigation: Proactively identify potential risks, analyze impact, and develop structured mitigation plans.
  • Project & Program Execution: Manage multiple initiatives in parallel, ensuring a structured and disciplined approach to execution.
  • Third-Party Vendor & Integration Management: Oversee external partners and system integrations to ensure seamless functionality.
  • Systematic Issue Resolution: Manage and analyze CXP system bugs, escalate them to appropriate teams, and implement logical solutions for long-term stability.

Requirements:

  • Bachelor's degree in Science, Engineering, Computing or equivalent experience.
  • 5 years of experience in product management, product operations, or project management, preferably in E-commerce.
  • Deep understanding of product development frameworks, Agile methodologies, and structured problem-solving techniques.
  • Strong analytical skills to interpret data, identify trends, and drive product optimizations.
  • Excellent stakeholder management and communication skills to align business, tech, and operations teams.
  • Proven ability to design and implement structured, scalable processes for efficiency and reliability.
  • Experience with system integrations, third-party vendor management, and operational workflows.
  • Strong command over Microsoft Excel, including complex formulas, pivot tables, and data analysis. Knowledge of basic programming languages such as SQL/Python is preferred.

What we offer:

  • International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth.
  • A platform to learn from Alibaba's world-leading ecosystem.
  • Rigorous training and exposure in team management, leadership, business analytics, and operations.
  • An opportunity to train the next generation of business leaders in the 'tech' industry.
  • Competitive salary and incentive package.
Seniority level

Associate

Employment type

Full-time

Job function

Product Management and Business Development

Industries

IT Services and IT Consulting

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