IT Support Executive

18 hours ago


Lahore, Punjab, Pakistan Tkxel LLC Full time
Tkxel is a leading software development company located in Reston, Virginia. We are committed to developing innovative software solutions for leading enterprises in the world, helping them grow their businesses using the latest technology solutions.Job Description
  1. Provide Level-1/3 support and troubleshooting to 800+ client level matters (OS installation, Package Upgradation, software installation, initial troubleshooting, replace faulty parts, etc).
  2. Implement the tasks assigned by seniors for flawless operations.
  3. Providing support to the end users of Engineers, Admin, Marketing, QA, DevOps departments, etc.
  4. Monitoring of network, server, and workstations.
  5. Coordinate with seniors for problem resolution.
  6. Provide and troubleshoot Ethernet cables.
  7. Availability in morning & evening shifts.
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