Sales Associate

2 weeks ago

Karachi, Sindh, Pakistan Apace Sol Full time

We are looking for a "Sales Associate" for the Night Shift. Ideal candidates can apply if possess the following requirements

Job Responsibilities:

  • Answering incoming calls from customers and assisting them with inquiries, complaints, or requests for information.
  • Making outbound calls to potential customers to promote products, services, or special offers, and working to convert leads into sales.
  • Providing accurate information about company products and services, explaining features, benefits, and pricing.
  • Guiding customers through troubleshooting steps, helping them navigate the company website, or resolving technical issues.
  • Verifying customer information, updating records, and processing payments or other account transactions.
  • Building understanding with customers, providing excellent customer service, and striving to exceed customer expectations.
  • Meeting or exceeding individual and team sales targets and performance goals.
  • Accurately logging all customer interactions and sales data into the company's CRM system.
  • Identifying and escalating complex customer issues or complaints to appropriate departments or supervisors.
  • Keeping up-to-date with new products, services, and company policies, attending training sessions as required.

Requirements:

  • Excellent verbal and written communication skills
  • Proven ability to identify sales opportunities, build rapport with customers, and close deals.
  • Strong problem-solving skills to address customer issues and find effective solutions.
  • A customer-focused attitude with the ability to provide excellent service and build positive relationships.
  • Proficiency in using computer systems and other relevant tools.
  • A solid understanding of the company's products and services.
  • The ability to adapt to changing situations, handle a high volume of calls, and work under pressure.
  • Excellent in the competitor's and market analysis.
  • Good knowledge with online payment systems and shipping processes.

Benefits:

  • Punctuality bonus
  • Performance bonus
  • Growth opportunities
  • 15 Annual Leaves.
  • Annual Leaves encashment
  • Yearly increment
  • Alternate Saturdays Off

Job Timings:
08:30 PM to 05:30 AM (Night Shift) - This may change due to Day-Light Saving

Job Type: Full-time

Application Question(s):

  • Are you able to work on-site night shift?
  • Your last / Current Salary?
  • How many years of experience do you have in sales (USA)?

Work Location: In person


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