Customer Care Representative

1 week ago


Rawalpindi Cantonment, Pakistan TalentPop App Full time

Join Our Team as a Customer Care Representative (Voice and Chat)

Deliver compassionate and effective customer care. Address customer issues through voice and chat platforms with a focus on satisfaction.

Why You'll Love This Role:
You'll be the friendly voice and helpful support that our clients rely on. Your mix of verbal and written communication skills will ensure customer issues are resolved efficiently, leaving a lasting positive impression.

What You'll Do:

  • Assist Customers: Provide exceptional support via inbound calls, chat, and email.
  • Solve Problems: Troubleshoot issues effectively and find quick resolutions.
  • Understand Needs: Personalize interactions to build strong customer relationships.
  • Collaborate: Work closely with your team to enhance the customer experience.
  • Improve Processes: Offer feedback to refine our service quality.

What We're Looking For:

  • 1+ Year of experience in customer support or a similar role.
  • Excellent written and verbal communication skills.
  • Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
  • Proficient in Excel or Google Sheets.
  • Calm and solution-focused under pressure.
  • Familiarity with eCommerce and CRM systems is a plus.

Tech Requirements:

  • Personal PC or laptop with a minimum i5 processor.
  • Stable internet connection with at least 15 Mbps upload and download speeds.

Perks and Benefits:

  • Up to $4 USD per hourwith annual increases.
  • Comprehensive health and dental coverage.
  • Paid Time Off to recharge.
  • Performance Bonuses for your hard work.
  • Permanent work-from-home setup.

We can't wait to welcome you to our team. Apply today and start making an impact

#J-18808-Ljbffr

  • Rawalpindi Cantonment, Pakistan All Care Assist Full time

    The Customer Service Representative (CSR) is responsible for assisting customers, resolving inquiries, and ensuring a positive experience. Success in this role means providing efficient support, maintaining customer satisfaction, and contributing to the company's service goals.Responsibilities:Respond to customer inquiries via phone, email, or chat in a...


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    We are seeking a talented Dispute Resolution and Customer Care Professional to join our team at Translation Empire PK. In this role, you will be responsible for resolving customer disputes and providing exceptional customer service.Key Responsibilities:Handle all customer inquiries and complaints.Investigate disputes and provide resolutions in a fair and...


  • Rawalpindi Cantonment, Pakistan Next Wave Full time

    HR & Recruitment Manager I Cybersecurity Recruiter | Technical & Non Technical Recruitment | Talent Acquisition Specialist | Head Hunter | Freelance…Company DescriptionNext Wave is reshaping the future of work by offering AI-driven staff that outperforms traditional employees and revolutionizes how businesses operate. Our goal is to help businesses thrive...


  • Rawalpindi Cantonment, Pakistan Eastridge Prime Care Full time

    Job DescriptionEastridge Prime Care is seeking an experienced Business Development Manager to lead our marketing and sales efforts in the hospital industry.We are looking for a highly motivated and results-driven individual who can develop strategies to promote and improve our hospital services, preparing detailed market analyses and exploring ways of...


  • Rawalpindi Cantonment, Pakistan The Communitech Full time

    Job Overview:We are seeking a highly skilled Customer Service Representative to join our team at The Communitech. As a Client Support Officer, your primary responsibility will be to ensure customer satisfaction by interacting with clients, responding to their queries, and providing relevant information.Key Responsibilities:Maintain accurate client records...


  • Rawalpindi Cantonment, Pakistan C&F Systems Full time

    Job Description: We are seeking an experienced Airline Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling inbound calls from UK-based customers, providing excellent customer service and resolving queries about flight schedules, fares, and airline policies.You will also process...


  • Rawalpindi Cantonment, Pakistan Translation Empire Full time

    About Translation Empire:We are the UK's leading translation and interpretation company, dedicated to providing exceptional services to our clients. As a Customer Support Representative, you will be at the forefront of delivering outstanding customer experiences.Responsibilities:Manage incoming and outgoing calls with professionalism and courtesyAssess...


  • Rawalpindi Cantonment, Pakistan Eastridge Prime Care Full time

    Assistant Manager Business Development & MarketingDirect message the job poster from Eastridge Prime CareDevelop strategies in comparison of competitors' services, preparing detailed competitive market analyses and exploring ways of promoting and improving hospital services.Manage and develop strategic partnerships with multiple corporate sector entities for...


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Translation Empire PK has been offering high-quality language services since 2008, with over 2700 qualified translators covering 300 languages. We help individuals overcome language barriers and improve communication in various settings, from translating documents to providing face-to-face interpretation. Our international office is based in Islamabad,...


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Translation Empire PK has been offering high-quality language services since 2008, with over 2700 qualified translators covering 300 languages. We help individuals overcome language barriers and improve communication in various settings, from translating documents to providing face-to-face interpretation. Our international office is based in Islamabad,...


  • Rawalpindi Cantonment, Pakistan TalentPop App Full time

    About the Role:TalentPop App is seeking an E-Commerce Customer Support Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring a seamless online shopping experience for our customers.Responsibilities:Customer Support: Provide timely and effective support to...


  • Rawalpindi Cantonment, Pakistan TalentPop App Full time

    We are seeking an experienced E-Commerce Customer Support Associate to join our team at TalentPop App.Responsibilities:Deliver exceptional customer experiences through various communication channelsProcess orders, refunds, and exchanges efficiently to meet customer expectationsOffer personalized product recommendations to enhance customer...


  • Rawalpindi Cantonment, Pakistan Excelorithm Full time

    Technical Customer Support Representative1 day ago Be among the first 25 applicantsAbout Excelorithm:We are Excelorithm, a premier software development company based in Rawalpindi, Pakistan. With over 5 years of expertise, we specialize in delivering robust SaaS-based solutions and dynamic web applications. We are dedicated to providing on-demand,...


  • Rawalpindi Cantonment, Pakistan C&F Systems Full time

    Job Overview: C&F Systems is looking for a highly skilled Customer Support Team Lead to join our team. In this role, you will be responsible for managing customer inquiries professionally, processing payments and bookings, and ensuring high customer satisfaction.You will lead a team of customer support representatives, guiding them through complex customer...


  • Rawalpindi Cantonment, Pakistan MAQS Solutions Pvt Ltd. Full time

    Role Summary:We are looking for a skilled Lead Executive to join our team at MAQS Solutions Pvt Ltd. The successful candidate will have prior experience in sales operations, customer care and handling.The role requires excellent communication and interpersonal skills, with the ability to handle clients effectively. Good English communication skills, being...


  • Rawalpindi Cantonment, Pakistan TalentPop App Full time

    TalentPop App is seeking a highly skilled E-Commerce Customer Support Associate to provide exceptional customer experiences through various communication channels.Responsibilities:Process orders and refunds efficiently, ensuring timely resolution of customer inquiriesOffer personalized product recommendations to enhance customer satisfactionMaintain accurate...


  • Rawalpindi Cantonment, Pakistan Horizon Pools Full time

    As a leading provider of aquatic facilities, Horizon Pools is committed to delivering exceptional experiences to its customers.The company's team is passionate about creating a welcoming environment that promotes affordable recreation and a healthy lifestyle in Pakistan.We are seeking a highly skilled Sales Officer (Guest Relations) to join our team in...


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Job Overview:We are seeking a highly skilled Customer Support Representative to join our team at Translation Empire PK. As a key member of our team, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, and resolving any issues that may arise.About the Role:This is a full-time on-site role based in Rawalpindi....


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Welcome to Translation Empire PK:A trusted name in translation and interpretation, we're committed to delivering top-notch service to our clients. As a Customer Support Specialist, you'll be at the forefront of our efforts.Job Description:Answer calls with professionalismAnalyze customer needs and respond accordinglyStay informed about product and service...


  • Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full time

    Practice Perfect Communications is a multi-faced organization in the BPO industry of Pakistan. They provide top-notch healthcare, IT, and support solutions to clients across the US.The RoleNoah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Position: Call Center Agent...