Dispute Resolution and Customer Care Professional

5 days ago


Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

We are seeking a talented Dispute Resolution and Customer Care Professional to join our team at Translation Empire PK. In this role, you will be responsible for resolving customer disputes and providing exceptional customer service.

Key Responsibilities:
  • Handle all customer inquiries and complaints.
  • Investigate disputes and provide resolutions in a fair and timely manner.
  • Document all interactions with customers and ensure complete information capture.
  • Communicate outcomes to customers in a clear and concise manner.
Requirements:
  • Minimum of 1 year's experience in a customer service function.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Proficient in MS Office and other relevant software.

If you are a results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.



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