Spanish Speaker
2 weeks ago
Responsible for acting as a liaison between our Spanish customers and the respective client. Ensure compliance of processes and policies.
Job Description
- Interact with agents to provide and process information in response to their customer's inquiries, concerns and requests about products and/or services
- Collaborate and build relationships with agents to strengthen service competitiveness
- Communicate timely back to agents, track and resolve any issues regarding the service
- Contribute to a customer development role
- Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score while ensuring Compliance
- O Levels/Matric or above
- Excellent command over English & Spanish language
- Proficiency with MS Office particularly MS Excel
- Flexibility & Adaptability
- Customer-centric attitude
- Emotional intelligence and critical thinking
- Self-motivated, assertive, and responsive
Medical Insurance
Permanent Employment Status
Provident Fund
Internal Job Opportunities
Annual Leaves
Leaves Encashment
Referral Bonus
Company Pick & Drop
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Spanish Speaker
2 weeks ago
Lahore, Punjab, Pakistan ibexl Full timeJoin to apply for the Spanish Speaker role at ibex.digital3 days ago Be among the first 25 applicantsJoin to apply for the Spanish Speaker role at ibex.digitalGet AI-powered advice on this job and more exclusive features.Job OverviewResponsible for acting as a liaison between our Spanish customers and the respective client. Ensure compliance of processes and...
-
Spanish Speaker
2 weeks ago
Lahore, Punjab, Pakistan ibex Full timeJob Description:Job OverviewResponsible for acting as a liaison between our Spanish customers and the respective client. Ensure compliance of processes and policies.Job DescriptionInteract with agents to provide and process information in response to their customer's inquiries, concerns and requests about products and/or servicesCollaborate and build...
