HR For Call Center

HR Manager For A Call Center Zaka Solutions Pvt Ltd, Pakistan Responsibilities:Assist all hiring and training procedures for new employeesConsult with employers to identify needs and preferred qualificationsInterview applicants about their experience, education and skillsContact references and perform background checksInform applicants about job details such...

About the RoleThe HR Manager will be responsible for providing strategic HR support to the contact center team. This includes developing and implementing recruitment strategies, managing the hiring process, and ensuring compliance with relevant laws and regulations.Key Tasks:Develop and implement effective recruitment strategies to attract top talent.Manage...

Quality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...

In this role as an Inbound Call Center Agent, you will play a critical part in delivering excellent customer service to our clients. Your primary responsibility will be to receive and respond to incoming calls, resolving customer inquiries and issues promptly.To succeed in this position, you must possess excellent communication skills, both verbal and...

Job Description:The Telephone Support Specialist role involves handling incoming customer calls and providing expert assistance to resolve queries and concerns. This is a dynamic and challenging position that requires excellent communication skills, technical knowledge, and problem-solving abilities.About the Position:In this role, you will work as part of a...

Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

Intouch Communications (SMC-PRIVATE) Limited, PakistanResponsibilities:Handle inbound customer calls professionally and efficiently.Provide accurate and timely information, resolving customer queries and concerns.Maintain detailed and accurate records of interactions in our CRM system.Adhere to company policies and procedures to ensure consistent service...

The quality assurance specialist at Voxnet Communications plays a crucial role in evaluating the performance of sales and customer service representatives. This involves monitoring calls to ensure compliance with company and industry standards.Key ResponsibilitiesMonitor and evaluate call center representative performanceEvaluate compliance with company and...

About the JobThis is an exciting opportunity to join our sales team as a Call Center Sales Agent. In this role, you will be responsible for selling products or services to customers, building relationships with potential and existing customers, and achieving sales targets.The successful candidate will have excellent communication skills, both verbal and...

Job SummaryWe are seeking a highly skilled HR Manager to join our team. The successful candidate will be responsible for assisting with hiring and training procedures, consulting with employers to identify needs and preferred qualifications, interviewing applicants, contacting references, and conducting new employee orientations.Key Responsibilities:Assist...

Job descriptionRole DescriptionThis is a full-time on-site role for a CSR in an Inbound Call Center at a UK Based Taxi/Cab Company located in Rawalpindi. The CSR will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer service experience through effective communication and...

Talent RequirementsWe are looking for a dedicated Human Resource Executive to join our team at Parhlo. The ideal candidate will have a solid foundation in HR practices and policies, as well as excellent communication and problem-solving skills.About Our TeamOur team at Parhlo values collaboration and inclusivity, creating a positive and productive work...

In this call center team member role, you will play a critical part in delivering exceptional customer experiences by managing large volumes of incoming phone calls and identifying and assessing customers' needs to achieve satisfaction.Your responsibilities will include providing accurate information by using the right methods and tools, keeping records of...

We are seeking motivated and results-oriented Customer Sales Representatives to join our dynamic sales team. As a Customer Sales Representative, you will be responsible for selling products or services to customers, building relationships with potential and existing customers, and achieving sales targets. Excellent communication skills and a passion for...

Key ResponsibilitiesAs a Multilingual Call Center Agent at Translation Empire PK, you will be responsible for providing exceptional customer support through various communication channels. Your primary objective will be to ensure that our customers receive timely and effective solutions to their queries and concerns.You will be handling a high volume of...

YP2G Pakistan - is currently looking for Call Centre Sales Managers for its outbound Call Centre. The role is a HANDS-on position where sales targets and performance are paramount. The positions are diverse and extremely responsible; your job responsibilities encompass all areas of Call Centre Management – ranging from recruitment, training, and motivation...

We require an experienced Team Lead to join our Call Center team at Nirvana Group of Companies. The successful candidate will lead a high-performing team, mentor and develop team members, and implement effective communication strategies.RequirementsStrong leadership and management skills with a proven track record of successExcellent customer care skills...

Job OverviewVoxnet Communications seeks a quality assurance specialist to join their team. In this role, you will be responsible for evaluating the performance of sales and customer service representatives through call monitoring.The ideal candidate will have a strong understanding of call center operations and the ability to analyze data to identify trends...

Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...

Inbound Call AgentPrecious Treasures, PakistanWe need call centre agents for an inbound project. Agents must be experienced and understand the British accent. This is not a home-based job; we need agents in all 3 shifts: morning, evening, and night. The shift will depend on the company's discretion.Hourly based salaryJob SpecificationRequirements:At least 1...